Oscar Vizcarra
Oscar Vizcarra at Toyota of Coconut Creek

Oscar Vizcarra | Page 50

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
836 Reviews
4.7

836 Reviews

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836 Reviews of Oscar Vizcarra

July 08, 2022

Dealership Rating
Employee Rating

Bien atendido solucionaron mi problema y tengo 15 Años con servicio de. TOYOTA en difrentes dealers More

by NINOCAMERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2022

Toyota of Coconut Creek responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota a lo largo de los años. Apreciamos el apoyo y esperamos verle en el futuro!

July 07, 2022

Dealership Rating
Employee Rating

Super slow - I was there for 5 hours. For a simple tire rotation. Just terrible. More

by JOHNMOLLICA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Oscar

Jul 09, 2022

Toyota of Coconut Creek responded

John - I am very sorry to hear that your service visit took longer than anticipated. It is never our intention to cause our guests any inconvenience and we would appreciate another chance to give you a five-star experience. Please don't hesitate to be in touch if you would like to share anything further. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 06, 2022

Dealership Rating
Employee Rating

Unprofessional, made me to go there 3 times. Asked about repair for rare tire the patch and charge me for front tire. The day after when I went back they said we fix it but again rare tire was l More

by SAIDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 09, 2022

Toyota of Coconut Creek responded

I am very sorry to hear that your tire wasn't effectively fixed during your first visit. We certainly never want to cause our guests any inconvenience and I understand your frustration. We would be grateful for another chance to earn your trust and business in the future, so please don't hesitate to be in touch if there is anything else we can do to help. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 06, 2022

Dealership Rating
Employee Rating

Prompt, professional service always! I had to wait a few hours and asked for the shuttle service but it wasn't available. Thank AH! More

by UNITYVILLAGE41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Toyota of Coconut Creek responded

Thank you for the review. We're glad that our team was professional, prompt, and great to work with! See you again next time! --Al Hendrickson Toyota Team

July 06, 2022

Dealership Rating
Employee Rating

over the years, just like this time, the service, including an oil change, was completed quickly. I've worked with many in the dept. and is always pleased with the service. this time it was Chris Le More

by LEO.BUTTERFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Toyota of Coconut Creek responded

Leo, your review is music to our ears! We're so glad Chris welcomed you back with the timely service you've come to expect at Al Hendrickson Toyota. We're grateful to consistently deliver excellent assistance and honored to serve loyal customers like you. Until next time!

July 03, 2022

Dealership Rating
Employee Rating

Our customer service guy was great! Always friendly and efficient. Good communication through the process! More

by natalieadorsey29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jul 05, 2022

Toyota of Coconut Creek responded

Thank you for the great review, Natalie! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 03, 2022

Dealership Rating
Employee Rating

My car needed to be towed to the dealership. I was informed that the service representative would call me once my car arrived. He never did. I had to call 3 times, left messages, and finally got More

by SANDY.THOMSON2013
Customer Service
Friendliness
Recommend Dealer
No
Jul 07, 2022

Toyota of Coconut Creek responded

Sandy, I sincerely apologize for the lack of communication on behalf of my team. We strive to deliver seamless and top-notch service, and it is concerning that this was not better reflected in your time working with us. I assure you that we will use this feedback to better our practices in the future. Lastly, I would appreciate the chance to speak with you to see what more I can do to assist with your vehicle. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

July 02, 2022

Dealership Rating
Employee Rating

Buena atencion, poca espera para q le entreguen el carro y fueron dedicados en el mantenimiento de mi toyota gracias More

by JOLRTTP12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO

Jul 05, 2022

Toyota of Coconut Creek responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos verle en el futuro!

July 02, 2022

Dealership Rating
Employee Rating

the staff is very cordial and available to answer any questions, they should improve the waiting time. More

by D.LONDONO91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. We appreciate your feedback and will be sure to keep it in mind for the future. Safe travels!

July 01, 2022

Dealership Rating
Employee Rating

Muy bien ex celente te atienden muy bueno y la persona que te atiende es muy amable More

by NBESCALANTE81
Recommend Dealer
Yes
Jul 05, 2022

Toyota of Coconut Creek responded

Gracias por la reseña! Apreciamos el apoyo y esperamos trabajar con usted en Al Hendrickson Toyota la próxima vez!

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