OC Cardoso
OC Cardoso at Martin Chevrolet
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OC Cardoso

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
265 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

265 Reviews

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265 Reviews of OC Cardoso

May 08, 2024

Dealership Rating
Employee Rating

The service writers don't acknowledge customers. Wait time for just an oil change only, was 1-1 hour and 15...I was there waiting for 2 and a half hours with no update on wait time given. When I wen More

by Sla347
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ralph Stalesky, Colin Bennett

April 26, 2024

Dealership Rating
Employee Rating

Free lifetime oil changes is awesome. The money I have saved has really added up. They always provide great friendly service. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Martin Chevrolet responded

Matt, Thank you for the wonderful review! We're thrilled to hear that our lifetime free oil changes are saving you a ton of money. We look forward to serving you again in the future. Until then, take care and drive safely! - Martin Chevrolet

April 24, 2024

Dealership Rating
Employee Rating

I am completely satisfied with entire dealership from the sales staff to the Service department More

by Stretch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Martin Chevrolet responded

Stretch, It's great to hear that our team at Martin Chevrolet was so helpful during your visit! Thanks for leaving us this feedback and have a wonderful day! - Martin Chevrolet

April 22, 2024

Dealership Rating
Employee Rating

We always have great service. Our salesman Ed always does a great job and is very helpful. More

by Bcbirr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Martin Chevrolet responded

Thank you so much for visiting us at Martin Chevrolet! We're thrilled to hear that you had a wonderful experience. Your feedback means a lot to us! We can't wait to assist you again in the future. - Martin Chevrolet

February 04, 2024

Dealership Rating
Employee Rating

Every time I drive in for a free oil change or truck wash the service guys always take care of me. I'm happy with my truck purchase and service. More

by JMZOKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Martin Chevrolet responded

Your satisfaction is our top priority. Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

January 20, 2024

Dealership Rating
Employee Rating

Most of the people in the service department are polite and knowledgeable. I trust what they tell me. More

by terricarter1950
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Bennett

Feb 05, 2024

Martin Chevrolet responded

Terri, Thank you so much for your fantastic review! We truly appreciate it. Please remember that we're here for you anytime you need assistance with anything else – don't hesitate to get in touch! - Martin Chevrolet

January 17, 2024

Dealership Rating
Employee Rating

Colin was very professional and kept in contact when parts delayed . I would make sure he doesn’t get away from your dealership. He made my experience so good this my second service visit this year More

by Molson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet

January 17, 2024

Dealership Rating
Employee Rating

Always easy and professional. Two purchases so far. Highly recommended. Quick and on time service as well. More

by ADAMSTIM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Jose Sanchez

Jan 17, 2024

Martin Chevrolet responded

Tim, We'll always go the extra mile to make sure you have a stress-free experience and we're right here whenever you need any help or when you're ready to find your next car. Your business means the world to us, and we can't wait to see you again! - Martin Chevrolet

January 17, 2024

Dealership Rating
Employee Rating

Eddie was a great salesman. Always answering any question we have. Service department does a good job More

by Ldtbare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Mouton

Feb 05, 2024

Martin Chevrolet responded

Thanks for the great review! We think Eddie is pretty great too! We will be sure to pass along the kind comments to Ed and the rest of the team! Take care and drive safe! - Martin Chevrolet

January 17, 2024

Dealership Rating
Employee Rating

Love the friendliness and knowledge of the whole Service team. We were informed of the process the whole time! More

by jacobsen.michaelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Martin Chevrolet responded

We are overjoyed to hear that you've been really happy with the help you've received from us! If you need anything else or have more questions, just give us a shout. We're here to help and can't wait to lend a hand with anything else you might need. - Martin Chevrolet

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