

Dealership Experience
9 mos
65 Reviews
Write a Review65 Reviews of Norvell Todd
August 28, 2025
Bought and serviced my car here for service and it was a very easy and pleasurable experience. Recommend the whole team here. Thank you William in service (manager) and Mike santone (sales manager) for maki very easy and pleasurable experience. Recommend the whole team here. Thank you William in service (manager) and Mike santone (sales manager) for making it easy. More
Other Employees Tagged: Trey Keyes, William O'Dell , Michael Santone
August 24, 2025
Really impressed with vast car selection at this dealership!! Justin was so helpful in making a great deal for me!! A++++ dealership!! Justin was so helpful in making a great deal for me!! A++++ More
Other Employees Tagged: Justin Brown
August 14, 2025
Straight up, no surprises or pressure. Friendly and professional. Smooth transaction. Found excellent rate for financing. Plenty of followup Friendly and professional. Smooth transaction. Found excellent rate for financing. Plenty of followup More
Other Employees Tagged: Ron Jewett
August 14, 2025
The process was easy throughout the purchase and Andre was a pleasure to work with. Andre was straightforward and honest about condition of the car which made the experience at Crestmont. was a pleasure to work with. Andre was straightforward and honest about condition of the car which made the experience at Crestmont. More
Other Employees Tagged: Andre Vaughn
August 10, 2025
My salesman Ron Jewett was a 5! Helped me get into the car i wanted and took alot of time orienting me to all the workings of the vehicle. A great experience Helped me get into the car i wanted and took alot of time orienting me to all the workings of the vehicle. A great experience More
Other Employees Tagged: Norvell Todd
August 10, 2025
I have bought 2 cars here. Both times there was a bait and switch process. I was promised a vehicle and signed a contract but then told they couldn’t honor that contract. The Both times there was a bait and switch process. I was promised a vehicle and signed a contract but then told they couldn’t honor that contract. The first time I gave them the benefit of the doubt. The second time I feel completely scammed. I would not recommend anyone shop here. I really like my Hyundai cars but if I buy another Hyundai I will absolutely drive farther to get one from a different dealer. My sales person told me that they were taking a loss on the vehicle but the finance manager told me that they would get my plates. They only don’t do that if the margin on the vehicle was too low. Meaning they weren’t loosing money on this deal. So either I was lied to or my sales person was. Either way my sales person was not knowledgeable about the vehicle and gave me several facts that I found out on my own later were not true. In any case this dealership gets 0 stars and I will do my best to make sure anyone I know will avoid this business. Lastly. My vehicle was sold to me with a different interior color on the rear driver side door panel from the rest of the car. I didn’t notice because it wasn’t the car I test drove and agreed to buy. More
July 29, 2025
Everything felt very straight forward, I did not feel like there were hidden costs that I was going to get hit with at the end of the deal. like there were hidden costs that I was going to get hit with at the end of the deal. More
Other Employees Tagged: Nader Solimon
July 20, 2025
They were very friendly, accommodating, and informative in their dealings with us. We would definitely recommend this dealership. in their dealings with us. We would definitely recommend this dealership. More
Other Employees Tagged: Joe Yun, Terry "The Car Guy" Coggins