Norman Johnston | Page 68

I had a great experience while at Naples Acura to purchase my 2007 Acura RL. The salesmen, Norman Johnston, was great - informative, no pressure and very accommodating to my schedule. The General Man purchase my 2007 Acura RL. The salesmen, Norman Johnston, was great - informative, no pressure and very accommodating to my schedule. The General Manager, Ross Levy, was also great to work with, found me some competitive financing and was also attentive to my needs. I hope to resolve a service matter that the car needs tomorrow and I know used cars are not new but it was a Certified Acura and Ross Levy has assured me that they will take care of it and I am sure that they will. Their entire staff has been great to work with. I can honestly recommend Naples Acura and look forward to another purchase in the years to come. This is my first Acura and surely not my last. Thank you! More

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The entire dealership, especially our salesperson, Norman Johnston went out of their way to make the purchase of our New Acura RDX a very pleasant experience. This is the 5th Acura that I have purchased (th Johnston went out of their way to make the purchase of our New Acura RDX a very pleasant experience. This is the 5th Acura that I have purchased (the first from Naples Acura) and it was the easiest and most pleasant car buying experience I have had. I will not hesitate to recommend Norm and Naples Acura to friends and family, and I will definately return to purchase my next car. More

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I like the overall scale of this dealership....not so mega-huge that you get lost in the shuffle and yet large enough to offer good inventory and sales/vehicle service. My salesperson was Norm Johnston a mega-huge that you get lost in the shuffle and yet large enough to offer good inventory and sales/vehicle service. My salesperson was Norm Johnston and he offered many years of experience in the sale of higher-end cars. His style is "consultative", no pressure tactics, just relaxed and helpful. He makes the buying process (which is never really very much fun, right?) as good as it can be. On a side note: Ross Levy,the general manager,went out of his way to provide us with some very helpful personalized info & advice about an "upside-down" lease problem our son was having with a different make of car and in another city. We were quite impressed with the amount of non-selling time he spent with us on this issue, even before we had made any purchase. Early routine service experiences with one of their newer young techs, Gordon Bennett, has also been quite pleasant-- he seems to really want to make sure that his customer leaves happy. Summary? Any dealer can sell cars, but this organization does a lot more than push hardware...their staff and attitude made the difference for us! More

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I am really satisfied with the excellent service this dealer had given me. Everyone has been so helpful with my needs especially Norm and Scott Foster. The deal went so smoothly although had to wait for dealer had given me. Everyone has been so helpful with my needs especially Norm and Scott Foster. The deal went so smoothly although had to wait for my wife's signature for the lease agreement before they release the car. They let me use an Acura loaner car for the time being which I really liked. I would recommend this dealership for those who consider buying or leasing an Acura car. They really deserve to earn everyone's business! More

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I had a great experience at Naples Acura. I purchased a 2013 ILX and am very happy with the purchase. My salesman Norm Johnston was very knowledgeable and helpful. Everyone including the general manager, 2013 ILX and am very happy with the purchase. My salesman Norm Johnston was very knowledgeable and helpful. Everyone including the general manager, business manager and sales manager were all very professional and easy to deal with. More

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I am an Acura groupie - just leased my 3rd RDX, and have also had MDX, TL, RL and Legend. Haven't driven anything but Acuras in years. I don't have to be "sold" on the cars; however, the process of buying/ also had MDX, TL, RL and Legend. Haven't driven anything but Acuras in years. I don't have to be "sold" on the cars; however, the process of buying/leasing cars is something I usually compare to poking sharp sticks in my eyes! This was by far my best experience yet. Norm did everything he said he would - even anticipated some issues and took care of them for me - what a breath of fresh air! I told him I was short on time, so we did much over the phone - and just as he said he would, all the papers were ready and correct when I went there to close the deal. Best of all - my trade-in was actually worth more than we originally thought, and my payment went DOWN from what we originally had discussed. (Some dealers wouldn't have bothered to make that change!) Everyone there was very informative - not pushy at all - and very knowledgeable about the car itself. Norm called to check up on how I was doing with the car - and offered his time if I wanted to come back to learn some of the more advanced technology package features. Norm and the dealership made it painless and actually pleasant! Will definitely be getting my next Acura from Norm Johnston and Naples Acura! More

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I recently had the pleasure of purchasing my new Acura TL from Naples Acura and my sales experience throughout was professionally handled by Norm Johnson. Having purchased new cars over the past fifty five from Naples Acura and my sales experience throughout was professionally handled by Norm Johnson. Having purchased new cars over the past fifty five years, this was without a doubt, the very best experience of all. I was treated fairly and respectfully by Mr. Johnson in a pressure free environment and I would highly recommend this agency to others interested in purchasing an Acura. More

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Acura of Naples made a great impression. They addressed all of my concerns and took care of my needs. Norm was proactive in all aspects concerning my vehicle, including transport, financing, and following all of my concerns and took care of my needs. Norm was proactive in all aspects concerning my vehicle, including transport, financing, and following up. They made our experience easy and memorable. We highly recommend Naples Acura! Michael V More

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Norm, George, And Terry made my new car purchase a smooth experience. good teamwork and friendly interaction. would recommend and purchase from again. They stayed TWO hours after closing to get it done! experience. good teamwork and friendly interaction. would recommend and purchase from again. They stayed TWO hours after closing to get it done! More

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I was looking for a used car and shopping at many dealerships. I decided to pull into the Naples Acura dealership thinking that they may have some nice used cars. I was greeted by Norm, who was ver dealerships. I decided to pull into the Naples Acura dealership thinking that they may have some nice used cars. I was greeted by Norm, who was very friendly. Told him what I was interested in and he proceeded to get keys. While he did that I saw a car I immediately loved. Took it for a test drive and decided I really wanted it but had a price range I needed to stay with including my trade in. Was very pleased with working with Scott the sales manager and we put a sale together that worked for both of us. I was treated with much respect and no one tried to hard sell me. They have been a real pleasure to work with and I would recommend them to anyone (and already have). More

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