Norman Frantz
Norman Frantz at Toyota of Coconut Creek

Norman Frantz | Page 40

Service Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
444 Reviews
4.4

444 Reviews

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444 Reviews of Norman Frantz

September 11, 2019

Dealership Rating
Employee Rating

EXCELLENT GREAT SERVICE, EXCELLENT COMMUNICATION, GREAT TECHNICIANS !!!! GREAT CUSTOMER SERVICE, HENRY WAS VERY HELPFUL, SPECIALLY IN SPANISH . MY VEHICLE WA More

by TOMASOLIVEROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell, Kurt Brosche, HENRY DELGADO, Chris Leporte, Courtney Gayle , Ashley C, Gary Cann, Chris Kulazidis, Fred Mohi

Sep 11, 2019

Toyota of Coconut Creek responded

We’re glad we could deliver a 5-star experience at Al Hendrickson Toyota for you! Thank you for your positive feedback about working with Henry and we hope to see you again soon. Have a great day!

September 08, 2019

Dealership Rating
Employee Rating

Service for my Toyota Corolla Excellent service. I will recommend this dealer to all my friends and family. Claud offered excellent customer service. I will continue to use them an More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Ken Bergmann, Sherylene C, Juan Diaz, Chris Kulazidis, Claud fantastic customer service. I am going to service my Corolla there from now on

Sep 09, 2019

Toyota of Coconut Creek responded

What a great review of Al Hendrickson Toyota! It's great to read that you can always trust Claud to take the best care of you and your Toyota Carolla! Thank you for your business and for recommending us to your friends and family.

September 08, 2019

Dealership Rating
Employee Rating

Great job norman Very professional, great job!! Norman always does a great job answering any questions I might have as well as anticipating any questions or needs. No More

by JeremyNath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2019

Toyota of Coconut Creek responded

Hi Jeremy - We love that you can turn to Norman whenever you have auto service needs and know that you will receive five-star care! Thank you very much for your continued support. We look forward to serving you next time!

August 24, 2019

Dealership Rating
Employee Rating

Unmatched service and quality. I often use this vehicle for long family trips. I have to have complete confidence that the vehicle is completely reliable, and I get that from Hendr More

by LJT1661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cobb, Klaus

Aug 26, 2019

Toyota of Coconut Creek responded

Thank you for the excellent review of Al Hendrickson Toyota! It's wonderful that we could be a reliable, service department for you and thank you for your kind recommendation, too. Have a great day and we hope to see you again in the future!

August 22, 2019

Dealership Rating
Employee Rating

Amazing!!! I love taking my car in for service. Norman is the man. He is always so happy & positive. Klaus is amazing as well. Very accommodating! More

by TMIKECO33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Klaus

Aug 22, 2019

Toyota of Coconut Creek responded

Thank you for trusting Al Hendrickson Toyota with your business! We appreciate your review and your compliments about Norman and Klaus on our team. Thank you for your business and hope you have a great day!

August 19, 2019

Dealership Rating
Employee Rating

Al hendrickson toyota The service department is a pleasure to deal with, especially jason tuck and anthony aveni. I love toyotas!! Keep up the good work. Thanks again f More

by HC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason tuck and anthony aveni are very nice and a pleasure to do business with. I will definitely use al hendrickson toyota again!! Thanks.

Aug 20, 2019

Toyota of Coconut Creek responded

It's our pleasure to assist you! Thank you very much for coming to Al Hendrickson Toyota for all your auto service needs. We look forward to our continued relationship.

August 16, 2019

Dealership Rating
Employee Rating

Transmission seal replacement These guys ALWAYS TAKE CARE OF ME!! The service team and Big D in finance are the only reason I have bought 4 cars myself and my kids have each bought More

by DEBBIEV1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony

Aug 16, 2019

Toyota of Coconut Creek responded

Thanks to you and your family for being a loyal Al Hendrickson Toyota customers! We are so happy to hear that you can depend on our Service Team to take excellent care of you and your vehicles. We appreciate your feedback and your continued support. Have a great day, Debbie!

May 30, 2019

Dealership Rating
Employee Rating

Awesome service The team at Al Hendrickson are top notch and I can always depend on them to take care of my truck and my needs. They treat my vehicle well and always More

by Tundra2007!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2019

Toyota of Coconut Creek responded

It makes us smile to hear that you can depend on our Service Department to take great care of you and your truck! We truly appreciate having you as a loyal Al Hendrickson Toyota customer. Have a wonderful weekend!

May 02, 2019

Dealership Rating
Employee Rating

Excellent The staff very friendly and helpful. Location is perfect for me is nearest my home. Love coffee & snacks they have in the waiting room and the store More

by ruffo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO

April 08, 2019

Dealership Rating

Mixed Feelings Tires were rotated. Discovered several days later all tires over inflated. 20 minute drive to return to dealership. Basically, just an annoying thing. More

by Cpaotb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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