Norman Frantz
Norman Frantz at Toyota of Coconut Creek

Norman Frantz | Page 22

Service Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
444 Reviews
4.4

444 Reviews

Write a Review

444 Reviews of Norman Frantz

February 24, 2022

Dealership Rating
Employee Rating

As always great service at Al Hendrickson. Kept me informed and called as soon as my vehicle was done. . More

by LOKI143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Toyota of Coconut Creek responded

Thank you for your continued business and your confidence in our work! We appreciate your feedback and we look forward to welcoming you back to Al Hendrickson Toyota next time. Have a wonderful day!

February 24, 2022

Dealership Rating
Employee Rating

I have been dealing with this dealership since I bought the car. I work with Norman who has been there for me at every step of the way. I trust and respect his opinion. He has taken care of my car as if it More

by LNDAGRNBRG@ AOL. Com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Toyota of Coconut Creek responded

Thank you for your confidence in Norman and the team! We appreciate your business and we look forward to your next visit to Al Hendrickson Toyota. Drive safely!

February 24, 2022

Dealership Rating
Employee Rating

I will never go back to this dealership each time I go they rip me off always a problem disgusting. I would not refer anyone to go there. More

by Andmcf12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Mar 12, 2022

Toyota of Coconut Creek responded

I am sorry to see this feedback. We are committed to providing our customers with top-notch service and it's upsetting to hear that this didn't come through during your experience. I'm going to share this review with my team, but I would also like to learn the details about your visit. Would you please give me a call? Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

February 24, 2022

Dealership Rating
Employee Rating

Good customer service and very professional. Fast and reliable service . I congratulate you good job More

by stefanny2299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Toyota of Coconut Creek responded

Thank you for commending our Al Hendrickson Toyota team! We really appreciate you choosing us for your auto service needs and look forward to your next visit.

February 22, 2022

Dealership Rating
Employee Rating

Excellent. My customer service representative was great she kept me informed on the part that was delayed. I hit a rental car for the entire week. More

by 4237tdclub
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Juan Diaz

Feb 22, 2022

Toyota of Coconut Creek responded

We are thrilled that you were so well taken care of by our team here at Al Hendrickson Toyota! Thank you for your business and your five-star review, we hope to have the opportunity to work with you again in the future.

February 20, 2022

Dealership Rating
Employee Rating

The person at the check in counter was really courteous and efficient. My car was finished on time and is running beautifully now. More

by MIKEYGOLAUB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Feb 21, 2022

Toyota of Coconut Creek responded

Thanks for this awesome review and the kind words about your time here at Al Hendrickson Toyota. It's great to have your trust in our work, and we wish you many more happy and safe miles in your vehicle.

February 19, 2022

Dealership Rating
Employee Rating

Very friendly sales team. Competitive pricing. Great location. I can't wait to get my next car. I will tell my family and friends to get their next car at this dealership. More

by Paul C Nunez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Daus, Zeke Howes , Fernando Rodriguez

Feb 21, 2022

Toyota of Coconut Creek responded

Paul, thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 12, 2022

Dealership Rating
Employee Rating

When I have appointment is very fast the service; excellent time of request ; I liked so much the service I recommend to my friends Toyota ❤️ More

by yolandaramirezcardenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kulazidis

Feb 14, 2022

Toyota of Coconut Creek responded

It means a lot that you would recommend our team to others! Thank you for your confidence in Al Hendrickson Toyota, we look forward to your next visit.

February 11, 2022

Dealership Rating
Employee Rating

Honesty kindness helpfulness respectful,all those good things I got while I am taking services at Al Hendrickson Toyota. More

by LEON32
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Feb 14, 2022

Toyota of Coconut Creek responded

We're glad to see that the Al Hendrickson Toyota team has been able to take great care of you! Thank you for the review!

February 05, 2022

Dealership Rating
Employee Rating

Excellent service solved my problem immediately and got my vehicle back to me in an appropriate time span More

by John brandofino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Chris Kulazidis, Fred Mohi

Feb 07, 2022

Toyota of Coconut Creek responded

John, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

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