Norman Frantz
Norman Frantz at Toyota of Coconut Creek

Norman Frantz

Service Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
440 Reviews
4.4

440 Reviews

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440 Reviews of Norman Frantz

March 28, 2026

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Employee Rating

Took 2. 5 hours for an oil change . I had to go reach out first if they were done . And their excuse was .... We were notified by the tech it was finished . More

by myohtet1991
Service Price Transparency
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Recommend Dealer
No

March 23, 2026

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Very good attention And very fast I feel very happy I recommend this dealer 100% More

by ESOCARRAS73
Service Price Transparency
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Recommend Dealer
Yes

March 16, 2026

Dealership Rating
Employee Rating

Wilford Charles did a great job with the video MPI, the fuel induction service made a big difference in the way it drives and sounds. Brakes are like new, the best the car has run in years! Thanks More

by jim.melchiorre
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

February 16, 2026

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Outstanding service department. I have brought all of my Toyotas here and even some other makes of vehicles. More

by Ssully
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

February 12, 2026

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Very loyal and efficient the time that I made for service was on time E More

by msjuan56
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Recommend Dealer
Yes

February 07, 2026

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Excellent customer service and everything was explained to me in detail I recommend this dealer to everyone More

by JWJM496
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Recommend Dealer
Yes

January 25, 2026

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Excellent service. I thank the salesman Thiago Pazinatto, who assisted us. We are very happy with the purchase of the 2025 Rav4 vehicle. More

by Elizabeth
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Recommend Dealer
Yes

January 13, 2026

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This dealership does not overly inflate prices like other dealerships I have taken my cars. Klaus is an amazing service advisor. More

by Ssully
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

January 09, 2026

Dealership Rating
Employee Rating

I do not remember name of the service rep who i had but the service was exceptional More

by RGALLU51291
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

January 09, 2026

Dealership Rating
Employee Rating

The financing officer was very rude. He doesn't know how to handle a customer More

by adner3889
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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