Norma Montalvo

Jim was super helpful as I leased my HR-V. He explained the whole process to me, answered any questions that I had, and overall made the process easy for me. Thank you for your help with every He explained the whole process to me, answered any questions that I had, and overall made the process easy for me. Thank you for your help with everything! More

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Norma helped me lease my Honda HR-V when I was in dire need of a new car. She was friendly, a good listener, kind (even let me borrow a charger!), and patient as I made my decision! 10/10 recommend her! need of a new car. She was friendly, a good listener, kind (even let me borrow a charger!), and patient as I made my decision! 10/10 recommend her! More

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Fantastic experience with this dealership, and a big shout out to Steve and Norma for making the entire process easy and comfortable. Thank you! shout out to Steve and Norma for making the entire process easy and comfortable. Thank you! More

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Great experience! I hate wasting my time and Maksym made sure it was as smooth as possible. I already knew what i wanted, but i had questions and he did a great job I hate wasting my time and Maksym made sure it was as smooth as possible. I already knew what i wanted, but i had questions and he did a great job answering them clearly. Very personable, kind and respectful. In a few words, surpassed our expectations. More

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Very pleased with Norma and staff that assisted me with my purchase on my new vehicle. Norma stayed after her shift and came in on her day off to accommodate my needs. Very satisfied with overall experienc my purchase on my new vehicle. Norma stayed after her shift and came in on her day off to accommodate my needs. Very satisfied with overall experience. More

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A LEGIT AWESOME DEALERSHIP! ! FOX VALLEY HONDA DOES THEIR BEST TO WORK A DEALL WITH YOU.. Jonathan Mueller AND THE WHOLE TEAM MADE THE WHOLE PROCESS FEEL AT HOME. I TOTALLY RECOM ! FOX VALLEY HONDA DOES THEIR BEST TO WORK A DEALL WITH YOU.. Jonathan Mueller AND THE WHOLE TEAM MADE THE WHOLE PROCESS FEEL AT HOME. I TOTALLY RECOMMEND THIS SPOT 💯👍👍... Abraham H. More

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I came in looking for someone specific and she was on vacation so I worked with Norma instead because of a friend's reference and she was a delight! I was very happy with how she helped me throughout the vacation so I worked with Norma instead because of a friend's reference and she was a delight! I was very happy with how she helped me throughout the entire process. Even on a busy Saturday when she had to balance 2 customers (because I specifically wanted to work with someone I trusted), she made me feel well taken care of. More

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Norma and Mekenna were amazing help today with my new car! They gave great service and were such a great help thru out the whole process. Valley Honda never seems to disappoint at all! The best great cus car! They gave great service and were such a great help thru out the whole process. Valley Honda never seems to disappoint at all! The best great customer service dealership I ever been too! More

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This dealership is phenomenal! They really went above and beyond to earn our business. After struggling with four other dealers, we came in with low hopes of finding something that They really went above and beyond to earn our business. After struggling with four other dealers, we came in with low hopes of finding something that worked for us. Norma was incredible when we arrived; she made us feel like more than just customers. We fell in love with a car, and they really tried to make it work for our situation. Given how tough things were for us, we knew it would take a miracle to get approved. But they did it! They got us approved for a car we love. There was a cosmetic issue we missed, but the dealer pointed it out and is fixing it at no cost. Plus, Norma went the extra mile and got us floor mats for the inconvenience. I can’t praise her enough! After a terrible experience at the Honda in Dekalb/Sycamore, I was hesitant to try another Honda dealer, but I’m so glad we chose Valley Honda for this purchase. We’ll definitely keep coming back and refer our friends. Thank you, Norma and Valley Honda! More

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Nice set up, very cooperative sales & service people. Very helping attitude. Answered all open questions very calmly. Very helping attitude. Answered all open questions very calmly. More

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