Norberto Rodriguez

Bad attention their just see they’re benefits and never offer best prices for costumers offer best prices for costumers More

by xperdomo_77 Verified Customer Verified Customer

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I recently bought a new Suburban from Beaver Chevrolet and discovered that a “Peace of Mind Package” for $1,995 was added to my contract. At first they tried to inflate the overall purchase price of the v and discovered that a “Peace of Mind Package” for $1,995 was added to my contract. At first they tried to inflate the overall purchase price of the vehicle until I asked them to itemize it. When asked what that was, I was told by the salesman and the finance manager both, on separate occasions, it was for a powertrain warranty. It was presented to me as a Fidelity Warranty Services Lifetime Powertrain Warranty, but after calling Fidelity directly, I learned that warranty is provided for free with the vehicle and is not a paid product. When I confronted the dealership, they admitted in writing that the charge was actually for dealer add-ons like nitrogen tires, tint, and paint protection. None of which were properly explained to me or authorized by me before signing. The way this was handled felt deceptive and designed to ultimately make the dealership more money. I’m sharing this so others know to review every line item carefully with this particular dealership and confirm any “protection packages” or “Peace of Mind” add-ons before signing. These are not mandatory packages and can be declined. However, because they were deceptive, I didn’t get that chance. I would not recommend this dealership based on my experience. More

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