"The Worst Sales Experience of My Life"
I came in today to pick up my car. The sales contract was signed, the car was licensed, all we had to do was bring in our check and pick up the keys. Unfortunately, Nicko refused to respect the sales contract and would not give us the car. After sending an incredibly rude text to us earlier in the day, Nicko then made us wait more than 30 minutes for a supremely rude sales manager, while we were surrounded by employees who would not wear masks or respect social distancing spacing. It was a really upsetting experience on what should have been a straightforward transaction. They claimed that if we did not re-sign an identical sales contract (we laid them out side by side. IDENTICAL), they would have no evidence of us picking up the car...which makes no sense, since we paid for the car and then took the car we paid for. It was absolutely bizarre. I would give Nicko and the dealership zero stars if possible. The sales manager should be fired for how he treats customers.
"Great experience with financing a used car. Best customer..."
Great experience with financing a used car. Best customer service, specially Niko Austriaco was knowledgeable and made the purchase very smoother & made us to feel comfortable through out the purchase and delivering the vehicle.
"the sales person was very courteous and friendly"
everyone who deals with me was friendly with no pressure from them which made me feel relax and ready to close the deal. great environment. I enjoyed the experience.
Other Employees Tagged:
"I came to parkway Honda to lease a 2020 civic touring and..."
I came to parkway Honda to lease a 2020 civic touring and Niko was very helpful and informative throughout the process to get me into the car I wanted.
"Dealing with dealerships not always is a good..."
Dealing with dealerships not always is a good experiences, but making business with Parkway honda it was very different history. They make me so happy.
"Niko demonstrates excellent customer service skills and..."
Niko demonstrates excellent customer service skills and has great knowledge of Honda products and services. He is attentive to client needs and punctual. Additionally, Niko has a friendly, light and approachable personality which makes the car buying experience a comfortable and enjoyable one!
"Great customer service, so responsive, answered all my..."
Great customer service, so responsive, answered all my questions, no matter what time of day! He understood exactly what I wanted and made me feel so comfortable. Highly recommend if you're purchasing a car for the first time. I am a customer for life and will be returning.
"He provided excellent service overall. He was very..."
He provided excellent service overall. He was very helpful with finding a suitable vehicle for me and he addressed any concerns or problems I had.
"This is my fourth vehicle purchased at Parkway . The..."
This is my fourth vehicle purchased at Parkway . The staff is always very helpful and professional. I wouldn’t buy from anywhere else ! Thank you again for your excellent service and attention to detail.
"I had an excellent experience at Parkway. My sales rep..."
- Ann-Louise Boulos
I had an excellent experience at Parkway. My sales rep Niko Austriaco came highly recommended and now I know why. Very welcoming and knowledgeable staff!