Nikki Degraffenreid | Page 14

Great customer service I’m satisfied with the service and was very impressed on how they were willing to work with us within our budget. Overall I’m very happy with their cu I’m satisfied with the service and was very impressed on how they were willing to work with us within our budget. Overall I’m very happy with their customer service and would recommend it to anyone looking to purchase a car. More

by CVALENZPY Verified Customer Verified Customer

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Had the best experience! I had the best experience with Nikki and Patrick at Brandon Hyundai Mitsubishi. Nikki had the sweetest personality, made me feel comfortable, and was I had the best experience with Nikki and Patrick at Brandon Hyundai Mitsubishi. Nikki had the sweetest personality, made me feel comfortable, and was patient with me throughout the whole process. Patrick was knowledgable, added some humor to the day, and made sure he fought for the details and amenities I was looking for in a vehicle. In the end, they both answered all my questions and made the process a breeze. I ended up finding the perfect car for my style and budget and am confident that Nikki and Patrick will be able to assist in any way after my visit as well. I would definitely recommend visiting this location and working with either of them - they care about the customer and truly want to see the buyer happy at the end of the day. More

by kristin6 Verified Customer Verified Customer

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Internet pricing The internet will have a price but you won’t get it. Recently bought a car at 10989 after a fight to get the price down the the internet price of 9999 The internet will have a price but you won’t get it. Recently bought a car at 10989 after a fight to get the price down the the internet price of 9999 and we bought two cars that day from this dealership. Really enjoy the new car. The lifetime warranty on the power train and maintenance packs they offer is what made me stay and buy their cars. I did enjoy our salesperson and finance person. More

by G_Craigii Verified Customer Verified Customer

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Got a car at a good price Easy test drives. No problems. Answered questions. They worked with me on the price. Everything went good. Talked with me like a person instead of try Easy test drives. No problems. Answered questions. They worked with me on the price. Everything went good. Talked with me like a person instead of trying to sell me everything. More

by ANSMITH.TAMPA Verified Customer Verified Customer

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New Service Manager Eugenio was able to address and resolve issues we had struggled to have answered. Great service department now. Will return to this center in Brandon. Eugenio was able to address and resolve issues we had struggled to have answered. Great service department now. Will return to this center in Brandon. More

by LAURIE.H Verified Customer Verified Customer

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Expectations unmet Nikki was nice & courteous. However, I shouldn't have to stop back in to pick up a check that should have been mailed out a month prior because th Nikki was nice & courteous. However, I shouldn't have to stop back in to pick up a check that should have been mailed out a month prior because the check was never cut. I shouldn't have to pay more than sticker price for the car that I really want. I shouldn't have to dig back through my paperwork to see that the balance that I had from my prior vehicle was in fact carried forward instead of being "taken care of" as was insisted the day of purchase. I shouldn't have to hear "You're still here?" by employees as I'm waiting on finance because the whole process takes too long. Maybe my expectations are too high but buying a car from a dealership remains one of the worst experiences we have to deal with. This one was no different. More

by NATE2018 Verified Customer Verified Customer

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Great Dealership This dealership makes you feel welcome as soon as you walk in. The sales person was great! The process was quick and easy. I would recommend this dea This dealership makes you feel welcome as soon as you walk in. The sales person was great! The process was quick and easy. I would recommend this dealership to anyone! More

by missy.fotheringham Verified Customer Verified Customer

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Great The costomer rep was the best that I have seen she does her best to get the sale I would hire her for any job that your company has The costomer rep was the best that I have seen she does her best to get the sale I would hire her for any job that your company has More

by BILLIEGUEDJR Verified Customer Verified Customer

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Bait and Switch Great initial quote - about $2500 less than my local dealer - but when I asked for an out the door quote they were $1000 MORE than my local dealer! Of Great initial quote - about $2500 less than my local dealer - but when I asked for an out the door quote they were $1000 MORE than my local dealer! Of course it wasn't itemized so all I can assume is the "Window Tint, Nitrogen fill and 1 year key replacement" are really expensive. Price went from $22,373 to $24,890 with just those changes. Always get an OTD quote and this proves why - prevents me getting sucked into false upfront prices... More

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Good service It was okay. New waiting area could use some snacks if we have to seat there for more than an hour, close to two hours . Overall good service. It was okay. New waiting area could use some snacks if we have to seat there for more than an hour, close to two hours . Overall good service. More

by LUISPEREZ7142 Verified Customer Verified Customer

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