Nicole Mooney | Page 2

This dealership runs as a well oiled machine. The staff are friendly and exceedingly competent. I was very impressed with their dedication and professionalism. The staff are friendly and exceedingly competent. I was very impressed with their dedication and professionalism. More

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The whole buying process was very smooth and they were very helpful the whole way through, they even let me have a loaner for the day while my truck was being checked over very helpful the whole way through, they even let me have a loaner for the day while my truck was being checked over More

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The sales team, Nicole on the phone and Jay at the dealer, made it worth it to drive an hour out of my to complete the purchase at Columbia Kia. As far as I can tell, Jake in finance did his part to h dealer, made it worth it to drive an hour out of my to complete the purchase at Columbia Kia. As far as I can tell, Jake in finance did his part to help me get a competitive interest rate. I only give four stars because negotiations on the value of my trade could've gone smoother. If you are completing a trade, make sure you know what your car is worth! These folks are a good dealer, but Eli (sales manager) will squeeze you if he thinks he can. Still, we struck a deal that I think was fair, and I would probably return to this dealer. More

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Everyone was very pleasant and easy to work with, we were made to feel like family! I would recommend the everyone looking for a new car. made to feel like family! I would recommend the everyone looking for a new car. More

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I thought the dealership was extremely clean and welcoming. It is a unique showroom and facility. The cookies were prett ygood as well! welcoming. It is a unique showroom and facility. The cookies were prett ygood as well! More

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I thought the dealership was extremely clean and welcoming. It is a unique showroom and facility. The cookies were prett ygood as well! Michael was extremely knowledgeable and went out of his way welcoming. It is a unique showroom and facility. The cookies were prett ygood as well! Michael was extremely knowledgeable and went out of his way to make me feel comfortable. More

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Great dealership, they truly care about their customers. I’ve been a loyal customer for over a decade and plan to get my future vehicles from there as well I’ve been a loyal customer for over a decade and plan to get my future vehicles from there as well More

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So far, so good. Staff responsive and helpful. Gave me the "Manager's Special" even Denny was out-of-town. My new Telluride is coming factory-ordered, so we'll see ho Staff responsive and helpful. Gave me the "Manager's Special" even Denny was out-of-town. My new Telluride is coming factory-ordered, so we'll see how things go in a few months, but I'm very happy so far! More

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Columbia Ford Kia is worth taking the time to visit when shopping for a vehicle. The sales team is second to non. The experience there is professional and welcoming from the moment you step inside. shopping for a vehicle. The sales team is second to non. The experience there is professional and welcoming from the moment you step inside. More

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While the sales department experience was pleasant, the service department experience was something all-together different. Multiple long trips back and forth to the shop for things that should have been t service department experience was something all-together different. Multiple long trips back and forth to the shop for things that should have been taken care of before the truck was delivered. Mike, the service manager, doesn't seem to know the day to day operations, as he stated to me one thing and the repair paperwork showed something totally different. It seems a lot of the negative reviews are generated based on the service department experience. Whether it be lack of competence or lack of supervision, this should not be the case for such a large group of dealerships........Unfortunate. More

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