Nicole Moley

It was a pleasure to deal with Ed Matz on this purchase. This was one of the best vehicle purchase experiences I've ever had! This was one of the best vehicle purchase experiences I've ever had! More

Helpful 0

Report | Print

Ethan workman was a great salesman and helped me get a great deal on a great truck great deal on a great truck More

Helpful 0

Report | Print

Best experience I’ve had buying a car in my 50 years on this planet. this planet. More

Helpful 0

Report | Print

Very respectful and easy to do business with. The whole staff at Hendrick was polite and helpful during our interactions. Ethan is the reason I ended up purchasing a vehicle from here and highly The whole staff at Hendrick was polite and helpful during our interactions. Ethan is the reason I ended up purchasing a vehicle from here and highly recommend him for anyone looking for a new ride! More

Helpful 0

Report | Print

Had an awesome experience with Evan who provided the best customer service and vehicle knowledge one could ask for. From being greeted by the Management team to the no pressure environment, I’m not sure we c customer service and vehicle knowledge one could ask for. From being greeted by the Management team to the no pressure environment, I’m not sure we could have dreamed of a better experience. These guys are top notch! More

Helpful 0

Report | Print

Garett’s micromanaging style was disheartening and counterproductive by creating less trust in the buying process. He posed as if to greet and thank me for coming in but the conversation was more abou counterproductive by creating less trust in the buying process. He posed as if to greet and thank me for coming in but the conversation was more about the salesperson’s knowledge and level of experience. He stated incorrect information and when directly addressed, he dismissed it stating the high volume of vehicles Hedrick’s has. His arrogance was suffocating and his presence was unnecessary. My salesperson Kaelah was intuitive and attentive. I walked into the dealership, made eye contact with the 4 salespeople standing up front and then greeted them. She was the only one to greet me back. She took care in listening to what I was interested in and showing me what was available. She also explained she would need to go to the other lot and set my expectations as to how long she would take to return. Excellent job communicating. (During my expected wait is when Gareth disturbed my peace. I digress.) Kaelah continued to develop rapport and respect. I test drove a vehicle and during the test drive, she casually gathered more information to paint a picture and make a sale later. Deposits come before withdrawals and the relationship is built before the transaction. Although I will not be purchasing from Hendricks, I appreciate the relationship and will refer people to her in the future. (I ordered a 2023 Jeep.) P.S. I only rated the dealership a 5 out of concern it would reflect negatively on the salesperson or Nicole, whom I met later. The dealership is a 3 - the salespeople that didn’t greet me although they corralled in front as if around a watering hole and Garett’s introduction More

Helpful 0

Report | Print

Scott Tatum and the whole Hendricks team are the best of the best. I highly recommend all of my friends and family to Hendricks Chevrolet. what a blessing it is to do business that bases the foundation of the best. I highly recommend all of my friends and family to Hendricks Chevrolet. what a blessing it is to do business that bases the foundation of their company off of integrity and taking care of their customers. More

Helpful 1

Report | Print

Bottom line, I was treated with complete respect and courtesy. I had a lot of questions that Scott patiently answered and made me feel like he had all the time in the world. It’s nice to work with a c courtesy. I had a lot of questions that Scott patiently answered and made me feel like he had all the time in the world. It’s nice to work with a car dealership that operates with total integrity and truly cares about its customers. Thank you Scott Tatum and team for making my vehicle purchase awesome every step of the way. More

Helpful 1

Report | Print

Great customer service…they took time to negotiate and work with us. We drove from Chattanooga and were very pleased. work with us. We drove from Chattanooga and were very pleased. More

Helpful 0

Report | Print

Took a quick visit to Hendrick Chevrolet today and bought a a vehicle from Charlie G. He spent so much time with me and was easy to work with. Go see him for your next purchase. He has a wonderful personalit a a vehicle from Charlie G. He spent so much time with me and was easy to work with. Go see him for your next purchase. He has a wonderful personality and you will not be disappointed! More

Helpful 0

Report | Print