Nick Setter
Nick Setter at Chuck Anderson Ford
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Nick Setter | Page 2

Service Writer

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Nick Setter

November 28, 2023

Dealership Rating
Employee Rating

Took my truck in to repair the rear slider window that was stuck open. Without even looking at it the service guy says it will be a full rear window replacement and it would cost $1100 and won't be cover More

by jshepard64
Service Price Transparency
Service Communication
Recommend Dealer
No
Nov 28, 2023

Chuck Anderson Ford responded

Thanks for reaching out. Can you email our General Manager, Nick Anderson, with the info on your truck and your extended service contract? We get paid to do warranty work, we'd rather collect money from them than our customers so I'm not sure where the disconnect was on this situation.

November 13, 2023

Dealership Rating
Employee Rating

They were able to get me in right away for a safety inspection, which is unheard of these days had a few items that need to be repaired to pass inspection and they were able to complete in a timely fas More

by Carguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justice Barger, James Edmiston

Nov 15, 2023

Chuck Anderson Ford responded

Thanks for the great feedback on your recent trip to our service department! We appreciate your business and look forward to seeing you next time!

November 06, 2023

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Employee Rating

Service is always top notch. Everyone friendly and they keep you informed. Good job everyone. More

by TINA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justice Barger, James Edmiston

Nov 06, 2023

Chuck Anderson Ford responded

Thanks for the 5-star review Tina! We appreciate your business!

October 15, 2023

Dealership Rating
Employee Rating

Work was done as promised. Was told 1 1/2 hours and they were right on. More

by ddavis0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience with our service department! We look forward to serving you in the future!

2

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