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Nick Rose
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Nick Rose | Page 2
Service Manager
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
37 Reviews
37 Reviews
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37 Reviews of Nick Rose
January 17, 2024
Excellent services! My car was fixed fast. The waiting area is comfortable and the coffee is delicious. My car was fixed fast. The waiting area is comfortable and the coffee is delicious. More
by Lidice Valeriano
Verified CustomerOther Employees Tagged: Ron Gay, James Stecker, Kim South, Anna Rogers, Christie Ledbetter
Helpful 
January 17, 2024
Fast and convenient. I received a call that my part was received.I was able to schedule an appointment for repair and received my vehicle back completed in the same day! I received a call that my part was received.I was able to schedule an appointment for repair and received my vehicle back completed in the same day! More
by CHRIS.REID12
Other Employees Tagged: Tom, Charles and Brandon
November 22, 2023
The Quality of Service has diminished tremendously. 3 cars and now I am thinking about leaving due to mishandling of basic communication between service tech and customer. The new service Tech is the w 3 cars and now I am thinking about leaving due to mishandling of basic communication between service tech and customer. The new service Tech is the worst I have seen. Misguiding customers, talking down to other Jim Ellis Team members, and just is not engaged with any empathy for the customer. Just had a terrible experience and when I came back to discuss the issues. Instead of taking time to review my last service a couple of days ago, Tom decided to guess at all the work that was completed and was totally wrong. Everything he was saying I. Was telling the other Jim Ellis team member, that is not correct. The look I got from Tom was not good. If he only taken my phone number and reviewed my file. This is how far Jim Ellis service department has diminished. After speaking with the Service Manager, Nick Rose, it really gave me hope that there is a person in leadership that get it. Thanks for the Opportunity More
by BIGBOIWRIGHT
Other Employees Tagged: Kim South , Tom (Jim Ellis Mall of Ga)
November 18, 2023
Service was great, very courteous, helpful. Employees. . A friendly atmosphere.. appreciated the coffee and refreshments while waiting. Employees. . A friendly atmosphere.. appreciated the coffee and refreshments while waiting. More
by GMC191
Other Employees Tagged: Jason Dowdy
October 19, 2023
Nick and Melissa were absolutely helpful on the spot! ! My truck was completely dead when I took it in and turned it off. They graciously worked me in and got me me transportation in a dire situation all ! My truck was completely dead when I took it in and turned it off. They graciously worked me in and got me me transportation in a dire situation all within 24 hours! They picked me up when it was finished and my truck is running smoothly!! Thank you!! More
by Love Law
Other Employees Tagged: Melissa, Service Department
October 17, 2023
Fast and efficient service. Car completed as promised. I highly recommend Jim Ellis Buick GMC. Car completed as promised. I highly recommend Jim Ellis Buick GMC. More
by owenscalvin
Other Employees Tagged: Ron Gay, James Stecker, Ed Barnes, Kim South, Anna Rogers, Christie Ledbetter, Rina Centeno
September 23, 2023
Excellent Customer Service. All the staff are very polite, respectful and willing to go above and beyond. This dealership truely values its customers. All the staff are very polite, respectful and willing to go above and beyond. This dealership truely values its customers. More
by HITHENB
Other Employees Tagged: Melvin Vidal
September 07, 2023
Very professional and honest. My first place to shop for vehicles they done right every time My first place to shop for vehicles they done right every time More
by JRABAGO_2004
Other Employees Tagged: Ron Gay, James Stecker, Ed Barnes, Kim South, Anna Rogers, Christie Ledbetter, Rina Centeno
