Hello! I am very motivated to make your automobile service visit care free and simple. I am a native of Dunedin, Florida and enjoy all the area has to offer-Fishing, Golfing and anything in the sun!
Read moreDealership Experience
11 yrs, 9 mos
Industry Experience
27 yrs, 2 mos
783 Reviews
Write a Review783 Reviews of Nick Hawk
September 01, 2023
Fantastic customer service. This was my first service at BMW. I was blown away at complimentary BMW service. Big step up from Mercedes (which I had before) All the staff is ver This was my first service at BMW. I was blown away at complimentary BMW service. Big step up from Mercedes (which I had before) All the staff is very friendly and helpful. Very easy check in. Wait time was reasonable. I liked the follow up messages after my appointment. More
August 28, 2023
Ferman BMW and Nick Hawk specifically have always provided excellent service, clear communication, consideration for my time and value. Highly recommend, this is how a dealership should conduct their provided excellent service, clear communication, consideration for my time and value. Highly recommend, this is how a dealership should conduct their business. More
August 25, 2023
Excellent service by Nick and a couple of guys who’s names slip my memory names slip my memory More
Other Employees Tagged: Jamie Annese
August 24, 2023
Excellent, thorough, courteous, on-time, precise, knowledgeable, thoughtful, resourceful, Considerate, amicable, relatable, well informed, technology knowledgeable, thoughtful, resourceful, Considerate, amicable, relatable, well informed, technology More
Other Employees Tagged: Cesar Tereso, Jamie Annese, Kyle Silcox, Joe Cleaver, Sal Graziano, Jeff walstrom , Angelo Cardinale, Scott Douglas
August 19, 2023
Excellent dealership. Honest and willing to work with you if you need assistance somewhere in order for you to get what you desire. Pat was and seemed very knowledgeable o Honest and willing to work with you if you need assistance somewhere in order for you to get what you desire. Pat was and seemed very knowledgeable of the vehicle I was looking and he had a great positive attitude. The entire team at Ferman BMW that I had an interaction with were great. More
Other Employees Tagged: Joe Cleaver , Patrick Knutson, Leah also assisted me with learning my vehicle. 5 stars for her as well. I don’t see her listed.
August 17, 2023
I am not satisfied with the BMW that I bought, not the service. I have had the new car less than 1 month and have driven less than 300 miles. The car has had two system failures, the first after less th service. I have had the new car less than 1 month and have driven less than 300 miles. The car has had two system failures, the first after less than 100 miles, and is currently at the dealers waiting for a part. I have been told that it will take several months to get the part. The car is obviously a lemon, but Ferman isn't willing to refund what I paid. More
Other Employees Tagged: Jamie Annese, Kyle Silcox
August 16, 2023
I’m so far happy with the help that has been provided but I mentioned when I purchased the car about the speaker grill having an issue and they just said it was cleaner stuck and the service department said I mentioned when I purchased the car about the speaker grill having an issue and they just said it was cleaner stuck and the service department said it needed to be replaced. Considering it was so close to purchasing that car and I mentioned it before buying it I felt they should have handled it vs telling me I have to pay to fix it. Just my thoughts More

