Nick Guidi

An amazing team! I was traveling with my family when we had issues with the DEF system. With only 50 miles remaining before shutdown we visited this location. The ser I was traveling with my family when we had issues with the DEF system. With only 50 miles remaining before shutdown we visited this location. The service team had us back on the road in less than 2 hours. I can’t say thank you enough! More

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Dropped off mine Jeep Gladiator for service which that part went will but never got a Text when it was complete I called them, they normally text or call when there are questions or ready to pick up. part went will but never got a Text when it was complete I called them, they normally text or call when there are questions or ready to pick up. More

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The staff was very welcoming and professional. I had a great experience and the service was outstanding. I had a great experience and the service was outstanding. More

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Truck had a lot of warranty items to be done. With receiving a loaner we able to get it all completed With receiving a loaner we able to get it all completed More

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Had an outstanding update for my truck resolved and it was performed in a timely fashion. Service writer was able to get me back on the road in no time. was performed in a timely fashion. Service writer was able to get me back on the road in no time. More

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Service department seems to always be on top of things. Nice large lobby and comfortable waiting area. Service always performed as expected. My only real commentary is around the availability of necess Nice large lobby and comfortable waiting area. Service always performed as expected. My only real commentary is around the availability of necessary parts - one for a recall and one for front tires. Recall - my truck was there May of last year for the recall but the parts were not available, and there was a question of whether the parts were available for this visit - turns out they were. Front tires for my 3500 had to be ordered from Charlotte. Just seems odd those wouldn't be very readily available. More

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Lake Norman Chrysler Dodge Jeep Ram and (Nick Guidi) are the best, Nick took me through my problem step by step and guided me down the right path to get my Truck back as quick as possible, Thank you Nick the best, Nick took me through my problem step by step and guided me down the right path to get my Truck back as quick as possible, Thank you Nick More

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Clean, responsive, and caring. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. More

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This is a very very very very very every very very very fine dealership. Good fine dealership. Good More

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Great experience Nick provided great customer service and the issue I had was taken care of. the issue I had was taken care of. More

by KBBARKSDALE Verified Customer Verified Customer

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