Nick Covino | Page 53

All service completed as promised and on time. Service tech was courteous and kept me informed. Service tech was courteous and kept me informed. More

by wkremeir Verified Customer Verified Customer

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They went above and beyond to take care of my windshield repair while my car was being serviced for scheduled maintenance the next morning after the rock cracked my windshield. When I explained I had a lon repair while my car was being serviced for scheduled maintenance the next morning after the rock cracked my windshield. When I explained I had a long distance trip planned later this week, Cameron went out of his way to ensure that my windshield got repaired. I really appreciate the excellent customer service. Nick was super communicative and informative throughout my repairs. Jackson Acura has proven to be very responsive and customer oriented in the 3 years since I purchased my vehicle from them. More

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Excellent customer service experience each time I bring my car in to be serviced; my Service Advisor (Nick Corvino) is knowledgeable, courteous and always provides a thorough explanation of the service bef my car in to be serviced; my Service Advisor (Nick Corvino) is knowledgeable, courteous and always provides a thorough explanation of the service before work is performed. I appreciate being able to collaborate with Nick to decide on the service I which to have performed on my car. More

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I have concerns about why a nearly new car would need new tie rods and new rotors. They can’t even get the rotors now. This is a Covid car. It has SO many small issues that happen every day. Mostly tie rods and new rotors. They can’t even get the rotors now. This is a Covid car. It has SO many small issues that happen every day. Mostly electrical. The radio, the chargers, the lights. This isn’t necessarily a dig to Jackson, but moreover the car itself. I shouldn’t have to spend my time and money to get the car and back for warrantee repairs. Especially on a nearly new car. That is WHY I have a new car!! I don’t have time to deal with all these issues. I’m about to give it back. More

by agreene200 Verified Customer Verified Customer

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Nick was an excellent service advisor. He was attentive, friendly, and understood my needs for my mother's older Acura MDX. He was attentive, friendly, and understood my needs for my mother's older Acura MDX. More

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The service was fast and great. Will be back for the next service. thank you Will be back for the next service. thank you More

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Car seemed to have a problem. Went into service bay and came out problem free! Went into service bay and came out problem free! More

by MCORUJO Verified Customer Verified Customer

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Everything was handled as promised and professionally. It is always a pleasure to work with Nick and the people at the dealership! It is always a pleasure to work with Nick and the people at the dealership! More

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I always feel well taken care of at Jackson Acura. Nick is such a nice person to work with and he always has a smile on his face. I feel valued when I come in. Nick is such a nice person to work with and he always has a smile on his face. I feel valued when I come in. More

by TRAV21HSD Verified Customer Verified Customer

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I was previously using another dealership in the area with repeated bad experiences. However, Jackson Acura reminded me why I bought an Acura. They had my car in and out within 2 hours— including a car w with repeated bad experiences. However, Jackson Acura reminded me why I bought an Acura. They had my car in and out within 2 hours— including a car wash! The same service took another dealership 6 days. I’m blown away by the service I got here and highly recommend. More

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