Nick Brabeck

Taylor was great to work with, very up to date on the Bolt that we purchased. I needed to pick up my vehicle at a time that she was not scheduled to work and she graciously accommodated me. If I were Bolt that we purchased. I needed to pick up my vehicle at a time that she was not scheduled to work and she graciously accommodated me. If I were to purchase another Chevrolet from Wayzata, I would request that she would be my contact. Very friendly and Knowledgeable. More

Helpful 0

Report | Print

I had a great experience buying a truck here. I would recommend people to deal with Taylor Shelite if they want a good salesman. He made for a better experience with all his knowledge on all the vehicles recommend people to deal with Taylor Shelite if they want a good salesman. He made for a better experience with all his knowledge on all the vehicles and took the time to keep us company while we were waiting for all the paperwork and stuff to get done. More

Helpful 0

Report | Print

I purchased a Chrysler Pacifica from their lot 3 days ago. My experience was good at first. The salesman Jack greeted me with ease, I told him the vehicle I was interested in, he pulled it and I took it ago. My experience was good at first. The salesman Jack greeted me with ease, I told him the vehicle I was interested in, he pulled it and I took it for a test drive. The vehicle handled well. Came back and I told him that if he can give me what I was looking for my trade car, than I would buy it. He got me what I was asking for my trade and went to work.....That's where things took a turn. I told Jack that I needed to be out within an hour, he said "no problem!". It took over 2 hours to get me out the door. I was already late to go to work AND the finance guy Kevin was rushing through the paperwork because he had to leave also. And you can also tell the serious level of professionalism (which they have 0) because Kevin kept answering personal phone calls while going through the paperwork with me! I mean seriously? You NEVER answer a personal phone call while dealing with a customer! I felt that it was more important for him to leave than my purchase. On top of it all, the sale price listed on the vehicle isn't what I ended up paying! This dealership likes to add things to their fleet of cars and expect for the customer to pay for them regardless if the customer agrees or not. They added this shadow mark, rust protection and the silver package to the vehicle prior to listing it for sale. Jack (the sales guy) never disclosed to me that this was done, Kevin (the finance guy) mentioned to me, but because everything was going very fast, he didnt explained what that was. I reviewed the paperwork later that night and I noticed that they added $1200.00 worth of add ons to my sale price without my consent! I called the dealership the next day and spoke with Aaron and was told that they add those things to every vehicle and expect us to pay for it. How the xxxx does that make sense? It should be given to the customers for free since the dealership is deciding to add those things on in the first place or at least give your customers the choice, instead of forcing them down our throats! Aside from the fact that this vehicle, even though they claim it was serviced, the oil change meter was not reset, the two car fobs were given to me with low battery AND the tires are about a year or less from becoming completely bold, PLUS I found a dent on the back right side of the vehicle that was NOT fixed and it was poorly painted. It looks horrible! My 4 year old son, would have done a better job at painting it! This vehicle cost $36,000 (if you add the stuff the dealership added behind my back) I understand that this was a used vehicle, but how in the xxxx do you expect your customers to trust you and your judgement if you do shady xxxx like that behind close doors and claim the vehicle is in "good" standards when there is a clear and very visible dent on it! The General Manager Josh is a joke. He starts telling me that on their website, there is a disclaimer stating "this dealership reserves the right to add any and all features and accessories prior to selling the vehicle". I am yet to find said disclaimer. Telling me that I could return the vehicle, but it will cost me $1400.00 alone to return it and they won't return my trade in either. I told him about the oil change meter and he started telling me that Chrysler uses some sort of code to reset the meter. The guy is full of xxxx, because all it took is for ME and 2 minutes to figure out to go into the settings of the vehicle and follow the instructions to reset it. This type of ineptitude is beyond frustrating. Nevertheless, I won't be returning the vehicle, but I sure as xxxx know now, NEVER to do business with that shady xxx dealership again or any of its people and I sure hope that anyone who takes the time to read my review considers staying away from them, because all they'll end up doing is ripping you off. NEW UPDATE! After writing this review, Aaron Johnson calls me because he wants to talk to me about my review, I call him back on 8/23. He tells me that he read my review and that he "truly" wants to remedy my situation and "make me happy" So he asks, "What can we do to make you happy?" We talk about my review and I tell him "If your intentions are real and you are truly wanting to remedy my situation I want new tires and half the money you charged me behind my back" I asked for new tires because the tires that they claimed were "okay", no they are not okay, they are down to their last tread. Aaron, tells me "If I give you what you want, will you take the review down?" I tell him "I won't take it down, but I'll modify it and depending on what you can do, I'll adjust the star rating" He tells me "Let me see what I can do and I will call you back later today" This conversation happened exactly 9 days ago. Aaron or anyone from that dealership NEVER called me back. I have no interest in speaking with any of them at all. My review stands. WORSE DEALERSHIP EVER! More

Helpful 2

Report | Print

Bait and switch. Went to buy wife present for Christmas. Met the grinch! Showed me a purchase price but I chose to lease. Two days later figured out they switched the price to above sticker and pocketed my Met the grinch! Showed me a purchase price but I chose to lease. Two days later figured out they switched the price to above sticker and pocketed my rebates. Never showed or informed me except to sign on the bottom line. Not that I was ever waked through the fees. My fault for not noticing. Their fault for being unethical. When I complained the general manager told me ‘sorry, you messed up and signed it. My job is to make the most money possible for us.’ When I asked him about the ethics behind it, he just punted. I’m filing a complaint with the MN Dept of Vehicles and I’m already in touch with GM corporate about unethical practices. Even my sales person Pat seemed flummoxed when I asked him why the price didn’t match. Can’t guarantee he was truthful. But never again! More

Helpful 0

Report | Print

Worst Stealership around go to Suburban Chevy!!!! Watch out for price changes from Nick and Josh. Stay away from Chevy of Wayzata it’s not a friendly place! out for price changes from Nick and Josh. Stay away from Chevy of Wayzata it’s not a friendly place! More

Helpful 0

Report | Print

I put $2000 down on the 2020 c8 corvette (2/4/20) Last week I was notified the car was in transit and would be called by Nick Brabeck. Car arrived on lot and was notified by Josh Arron in a voice mail sta week I was notified the car was in transit and would be called by Nick Brabeck. Car arrived on lot and was notified by Josh Arron in a voice mail stating to call him immediately. I called and he was gone. He contacted me 5 days later (8/24/20) stating if I want my car that I ordered and had money down on since 2/4/20 at 3:10 pm that I need to pay 15,000 dollars more or he wouldn’t sell the car to me. He was also the guy that told Joe Wright it would be sold to me at msrp 83k. Look at the website today and they have it on the showroom for 20k over msrp. This is a Stealership! They are trying to rip people off anyway they can and was told its”corporate that makes them act this way” Stay away from this Stealership, and all Napleton Auto locations More

Helpful 2

Report | Print

Terrible terrible terrible. DO NOT GO HERE! Read this! Sad to say that new ownership has negatively hurt this place. I leased my 3rd vehicle from here a few months ago. My previous 2 experiences we this! Sad to say that new ownership has negatively hurt this place. I leased my 3rd vehicle from here a few months ago. My previous 2 experiences were great. This time after having to play xx games with them on the price (somehow they could lower the monthly price over $150 when I was ready to walk away) they told us everything was good to go with our old lease. As part of the deal they were supposed to cover all remaining lease payments on the old lease. About 30 days after the purchase I start getting called daily from GM looking for money on my old lease. After speaking with GM I am informed I owe lease payments still as well as $150 to RESET a check engine light. GM further informs me they are unable to contact the dealership after numerous attempts. I sent an email to the finance person (Aaron) we had been dealing with as well as called the dealership numerous times with no response. A week or more later I was told by the dealership they are unable to speak with GM or the extended warranty company. After weeks of calls and little to no help I was able to speak with the general manager of the dealership. He informed me they were unwilling to do anything about the $150 fee for resetting a check engine light. The irony of the whole thing is right after this I received a mass email from the general manager to “personally challenge them” to make my buying experience better. I will never buy from them or GM ever again. Do yourself a favor and go to Ford, I’ve actually received money back from Ford on my leased vehicles. Bottom line all they care about is getting you to sign on the line, the dealership and the company will tell you whatever you need to hear to get that signature, after that you are on your own. More

Helpful 0

Report | Print

Go see Josh Z. @ Chevrolet of Wayzata ! I drove 2 hours to come to Wayzata for a SUV. Josh Z. greeted me as I was looking around. Josh was very nice & offered suggestions while the vehicle I I drove 2 hours to come to Wayzata for a SUV. Josh Z. greeted me as I was looking around. Josh was very nice & offered suggestions while the vehicle I came to see could be brought up to be test driven. Josh explained the process thru every step of the way & what would be happening when I go to the finance department. I am very satisfied with my purchase at Chevrolet of Wayzata & highly recommend them. More

Helpful 0

Report | Print

Professionalism of Ryan Nelson & Kevin McDonough My purchase of my new 2019 Chevy Equinox was very professionally done. Both Ryan & Kevin explained the SUV & financing features & benefits thoroughly My purchase of my new 2019 Chevy Equinox was very professionally done. Both Ryan & Kevin explained the SUV & financing features & benefits thoroughly & honestly to me.& my wife.. There was NO pressure by them & they were NOT in any hurry to complete the sale. They were respectful & spent alot of time explaining options to me to my complete satisfaction. I would highly recommend Chevrolet of Wayzata & Ryan & Kevin to anyone interested in buying & financing a vehicle. More

Helpful 0

Report | Print

Good experience buying used van We inquired about a used Toyota Sienna over the phone. A friendly receptionist transferred us to sales associate Josh Zuvernick who was very helpful i We inquired about a used Toyota Sienna over the phone. A friendly receptionist transferred us to sales associate Josh Zuvernick who was very helpful in providing additional information and setting us up with a test drive. The entire process met our expectations and the sale was pretty quick and easy. We are happy with our new purchase. Thanks, Wayzata Chevrolet! More

Helpful 0

Report | Print