Nicholas Klinger | Page 87

Horrible I own a 2014 AMG CLA45 that is still under factory warranty untill the end of September as the car was purchased with only 17,000 miles. Drove in to t I own a 2014 AMG CLA45 that is still under factory warranty untill the end of September as the car was purchased with only 17,000 miles. Drove in to the dealership and was told numerous times as I visited 3x and spoke to 3 reps. That i needed to purchase more warranty and said they can’t check the car because i needed to purchase warranty. I got fed up and drove to Lynn at another Mercedes Dealership and as soon as i walked in they inspected the car checked any recalls offered to fix a damaged glove box that is covered under warranty and will be receiving oil change etc. For only $140 and in the meantime i will receive a curtsy rental. Goes to show that in some places race/ethnicity is an issue.! Haverhill Mercedes is trash! More

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Excellent! Great service! Wouldn’t go anywhere else! Always attentive to every need! Love getting such a clean car back when I pick it up! Thanks! Great service! Wouldn’t go anywhere else! Always attentive to every need! Love getting such a clean car back when I pick it up! Thanks! More

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Oil change Unfortunate for me I did not use my coupon code from an email I received from Ben for “Summer service”. I may have looked surprised at a 260.00 oil ch Unfortunate for me I did not use my coupon code from an email I received from Ben for “Summer service”. I may have looked surprised at a 260.00 oil change. This is no reflection on the wonderful service Smith Motors gives. Ref: FTLX6AZ Susan Rumore More

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As usual the best On time and professional. Just what I want in service, l can get in and out and be confident my car will get serviced by a professional . On time and professional. Just what I want in service, l can get in and out and be confident my car will get serviced by a professional . More

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Vehicle Service Smith Motors is so about the customer. Had a problem with ball joints. Brought car in afternoon. They had a car for me and the vehicle was ready th Smith Motors is so about the customer. Had a problem with ball joints. Brought car in afternoon. They had a car for me and the vehicle was ready the next morning. the check in and check out is amazingly fast. Staff is awesome as is the experience. More

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Work always down correct Dealership is very professional workplace people there are very knowledgeable & Pleasant to do business with. Service department are there to hel Dealership is very professional workplace people there are very knowledgeable & Pleasant to do business with. Service department are there to help you with all your needs. More

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Emergency roadside assistance Great job of fixing the tire. Very professional and knowledgeable. The service was quickly performed and I was 100% satisfied. I will use this again. Great job of fixing the tire. Very professional and knowledgeable. The service was quickly performed and I was 100% satisfied. I will use this again. Thank you. More

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Service A3 I had a great experience with Nick at Smith Motors in Haverhill Mass. He was very attentive and gave me the best service for the best price possible I I had a great experience with Nick at Smith Motors in Haverhill Mass. He was very attentive and gave me the best service for the best price possible I really appreciated this today and it was very convenient and I didn't have to wait too long. And I had a lovely hot coffee while waiting. Thanks so much Smith Motors! More

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Customer Service I purchased my 2006 E350 from Smith in 2005. I have brought it back to the dealership for all required service and they are always great. I purchased my 2006 E350 from Smith in 2005. I have brought it back to the dealership for all required service and they are always great. More

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Best Mercedes Dealership Absolutely amazing experience by far the best service and guidance ive ever occurred! Definitely recommending any all friends and family to utilize th Absolutely amazing experience by far the best service and guidance ive ever occurred! Definitely recommending any all friends and family to utilize the greatness at Smith Mercedes of Haverhill. More

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