Nicholas Klinger
Nicholas Klinger at Smith Motor Sales of Haverhill Inc
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Nicholas Klinger | Page 2

Service Advisor

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
889 Reviews
4.9

889 Reviews

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889 Reviews of Nicholas Klinger

May 31, 2024

Dealership Rating
Employee Rating

Fast service for “stuck” alarm on my 2017 E300. Add major Warranty service on engine light indicator source two days ago. Thought the alarm was related to that service, but technician indicated th More

by JIM.KISTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Dave Penny

Jun 03, 2024

Smith Motor Sales of Haverhill Inc responded

Jim, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

May 28, 2024

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Employee Rating

From drop off to pickup, the service team was professional, courteous and communicative. They efficiently resolved an issue that one service center couldn't resolve and another refused to even tr More

by Rob_W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2024

Dealership Rating
Employee Rating

Best dealership I have ever experienced in over 50 years of owning automobiles. From sales to service, they go above and beyond what I would expect. More

by EVETSBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein, Craig Tedeschi , Randy Wheeler in sales and all the other salesman who answered my questions when Randy is not available.

May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 25, 2024

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They could not have been nicer and made the service visit wonderful with a complimentary wash and vac of my pretty dirty ride. More

by AC6
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe at the front desk

May 29, 2024

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 25, 2024

Dealership Rating
Employee Rating

Dealership was courteous and friendly. No high pressure sales process. Pleasurable experience overall. I would definitely recommend this dealership to friends. Chris Watson was exceptional More

by STACK.D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 24, 2024

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Employee Rating

They make a point to always keep you informed about status. High quality work, have never had to bring a car back for rework. Nice people too More

by JOHN.MANNING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

May 22, 2024

Dealership Rating
Employee Rating

They looked after me very well. They kept me appraised of how the work was going and when the car would be available. Very pleasant people to work with. More

by KevDen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

May 22, 2024

Dealership Rating
Employee Rating

On time and very cordial. The team in service are are great guys and friendly. More

by JFCIII52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Penny

May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

May 22, 2024

Dealership Rating
Employee Rating

No one in service addressed me when I arrived. The first guy ignored me completely and continued a personal conversation about his hot water heater. I feel that I was overcharged for what was done More

by jenahorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for providing this feedback, Jena, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 19, 2024

Dealership Rating
Employee Rating

Nick in Service was great to work with. Appreciate his help and information provided. Will definitely go back. Thank you. More

by NDIRICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear that Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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