Nesto Sibilla Jr.

Great experience picking up convertible Nesto Sibilla worked with me to replace our MB convertible with another of the same model. Easy time getting exactly what we want, placing the order, Nesto Sibilla worked with me to replace our MB convertible with another of the same model. Easy time getting exactly what we want, placing the order, and arranging pick-up with a full discussion of the new features. Thank you, great experience! More

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Excellent service Nesto helped me lease my first car this week. I came in knowing exactly what I wanted and how much I wanted to pay. He went above and beyond to make i Nesto helped me lease my first car this week. I came in knowing exactly what I wanted and how much I wanted to pay. He went above and beyond to make it work. Scott was also a great help on the financing side. No upsells and only wanted to make my payments lower. Within a week everything was ready and picking up the car was extremely quick and simple. I'd highly recommend Nesto for sales and Scott on the financing team. More

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Excellent in every aspect (see below to Dr Exler) [email of May 2, 2019] Dear Dr Exler, I write as a follow up to my below emails of February 7, 2019 to Dr Zetsche and you. I wish now to expres [email of May 2, 2019] Dear Dr Exler, I write as a follow up to my below emails of February 7, 2019 to Dr Zetsche and you. I wish now to express my thanks and my renewed confidence in your premier brand of cars, which my family have driven since 1956. Of my seven months ownership, my now replaced car was off the road for seven weeks. We have been through frustration, despair and ultimately fear: for a continuously malfunctioning trunk that would not stay closed, the dangerous broken back door lock and ultimately the power steering failure with my wife driving by herself in isolated country. However, that is behind us. The “substitution" of my old car for the new identical vehicle could not have gone more smoothly. Your MBM team members, well led by Tom Shanley, all showed the most genuine concern and attention to every detail and showed such high touch skills for you to be very proud. I had Patrick Hunter explaining to me the procedure contemplated, with nothing being too difficult, and Nesto Sibilla leading the logistics. Nesto anticipated my every request and executed perfectly and so efficiently without reminder or explanation from me. This was service as good as it gets, but more so - even compared to being in a 5 star hotel, riding on Concorde or dining in the finest restaurants. As always, Adam Havriliak was the stalwart of the service department and Edwin Yanes helped me understand the complexities of the many sophisticated systems in the car! I am very grateful to your team at MBM and I hope you will give each of your fine people due recognition. So thank you for making a bad situation good, I believe in the most honorable and appropriate manner. More

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