Nena Downey | Page 21

I have already written about this! Unfortunately, when I needed the "keys" reprogrammed (I can't recall exactly why) no one thought to include the automatic starter that was right there Unfortunately, when I needed the "keys" reprogrammed (I can't recall exactly why) no one thought to include the automatic starter that was right there with them. Now I am reluctant to come in until the COVID-19 problem is less daunting (I'm 75), so I have been doing without. Not happy! Sue Please do not send requests for any more ratings until this gets taken care of. More

by susan29 Verified Customer Verified Customer

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Radio unit replacement They tried everything to resolve why my radio was not working. Even helping pickup and return my vehicle. I'm a high-risk COVID19 candidate, and they They tried everything to resolve why my radio was not working. Even helping pickup and return my vehicle. I'm a high-risk COVID19 candidate, and they made sure I remained safe. Good work! More

by kcoolbroth Verified Customer Verified Customer

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Wonderful service on a cold winter's day! On April 7, after not driving for a chilly Minnesota month, I discovered that the 4y-old battery in my 2014 Forester was dead and wouldn't take a char On April 7, after not driving for a chilly Minnesota month, I discovered that the 4y-old battery in my 2014 Forester was dead and wouldn't take a charge. Called White Bear Subaru and they told me what needed to be done, arranged for a tow the next day from St. Paul, worked on the car and drove it back to my house the next day with a new battery, some back springs replaced (they were part of a recall) and a 12-month multi-point inspection and oil change was performed (that I usually have done in June). They recommended using the trickle charger all the time since the electronics in cars nowadays draw power even when parked in the garage! Everyone was super nice, friendly and helpful - sorry I didn't get all their names! I couldn't be more pleased with this car and with all the service I have always received from White Bear Subaru since 2015 when I bought the car from them! Would recommend them in a heartbeat! More

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Another fantastic experience! Thanks to Nena at White Bear Subaru's service department for taking care of my needs so quickly and professionally. During the pandemic, I decided to Thanks to Nena at White Bear Subaru's service department for taking care of my needs so quickly and professionally. During the pandemic, I decided to get my oil changed rather quickly. Seeing to my needs and getting me out the door in less than 30 minutes was fantastic. It is truly the reason why we will be leasing another Subaru at the White Bear dealership. Thanks to all! Richard Peterson A very satisfied customer More

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30,000 miles check up They performed the work required for a 30,000 miles check up plus identified the battery needed replacing. When I got my car fixed, they had also cle They performed the work required for a 30,000 miles check up plus identified the battery needed replacing. When I got my car fixed, they had also clean and vacuum it. More

by KPORTER224 Verified Customer Verified Customer

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Brake Emergency Received great service when it was needed badly. I was given a loaner car immediately, due to the time it was going to take to fix my car, My car wa Received great service when it was needed badly. I was given a loaner car immediately, due to the time it was going to take to fix my car, My car was ready was I was told it would be. Entire experience was top notch. Thank you! More

by sgibbbons Verified Customer Verified Customer

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Nice Work! Work was done Fast and Efficiently! Thanks for the hard work! Will see you again when further work is needed! Thanks, again and take care! Work was done Fast and Efficiently! Thanks for the hard work! Will see you again when further work is needed! Thanks, again and take care! More

by rpalsfl3 Verified Customer Verified Customer

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Recall We were in and out of there in no time at all. Employees were polite and knowledge able. Excellent waiting room. Car was finished when promised. We were in and out of there in no time at all. Employees were polite and knowledge able. Excellent waiting room. Car was finished when promised. More

by jwithb6 Verified Customer Verified Customer

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Nena was very thorough n I thought my previous repair was finished but she reviewed it, found it wasn’t complete, and got it done! finished but she reviewed it, found it wasn’t complete, and got it done! More

by STEVENSANDY6 Verified Customer Verified Customer

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Awesome service! Quick friendly service. Always very helpful. I will keep coming back to White Bear Subaru for service and sales. And I always recommend them to family Quick friendly service. Always very helpful. I will keep coming back to White Bear Subaru for service and sales. And I always recommend them to family and friends. More

by cikrostag Verified Customer Verified Customer

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