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Nathan (Nate) Garcia

Overview Reviews (234) Inventory (276)

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Nathan (Nate) Garcia

Nathan (Nate) Garcia | Page 21

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

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4.8

234 Reviews

Overview Reviews (234) Inventory (276)

Dealership Experience

6 yrs, 3 mos

Industry Experience

8 yrs, 11 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

234 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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234 Reviews of Nathan (Nate) Garcia

December 26, 2024

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Employee Rating

No complaints. The service was done by time stated. Everyone was easy to work with. The service was done by time stated. Everyone was easy to work with. More

by carol-compton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 30, 2024 -

Germain Honda of Surprise responded

Your overall satisfaction is the goal of our service team. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 26, 2024

Dealership Rating

Employee Rating

Great job ! !!!!washed and and the windshield is replaced and all is well Happy 2025 to one and all !!!!washed and and the windshield is replaced and all is well Happy 2025 to one and all More

by rsw0153@gmail.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis , George Bell, Andree Khaziran, Victor Morales, Matt Thorpe

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Dec 30, 2024 -

Germain Honda of Surprise responded

We were happy to assist. Thank you for sharing your experience with our team. Happy New year. Best Regards, Sassha Motz General Manager

December 24, 2024

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Employee Rating

It was easy to schedule an appointment for a convenient time and date for my Honda Accord. time and date for my Honda Accord. More

by kewhite22

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 24, 2024 -

Germain Honda of Surprise responded

Thank you for leaving our team this positive feedback on your recent service experience. See you next time. Best Regards, Sassha Motz General Manager

December 24, 2024

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Employee Rating

Wrong post please forgive. The service was great that's why we choose a honda very professional at both here and peoria location keep up the phenomenal several guys god bless a The service was great that's why we choose a honda very professional at both here and peoria location keep up the phenomenal several guys god bless all More

by danfy63461

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 24, 2024 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

December 20, 2024

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Employee Rating

Great customer service kept in contact the whole time while I was waiting on service to be completed while I was waiting on service to be completed More

by Daviddealba61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis , Andree Khaziran, Victor Morales

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Feb 12, 2025 -

Germain Honda of Surprise responded

We thank you for your business and positive feedback. See you next time. Best Regards, Sassha Motz General Manager

December 18, 2024

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Had a rattle in dashboard that was very annoying. I could not figure out where it was coming from, took it to Germain Honda dealership in Surprise and they were able to locate the problem, they wil I could not figure out where it was coming from, took it to Germain Honda dealership in Surprise and they were able to locate the problem, they will call when new part arrives. Service repetitive was very efficient and I am pleased with the outcome. More

by kenbartend

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 19, 2024 -

Germain Honda of Surprise responded

Our team is happy we were able to assist and looks forward to your return visit for the parts installation to rectify your rattling concern. Best Regards, Sassha Motz General Manager

December 17, 2024

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Love the service department! Best car dealership experience I have ever had. Will be a repeat customer. Best car dealership experience I have ever had. Will be a repeat customer. More

by 1968colleen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis , Andree Khaziran, Victor Morales, Matt Thorpe

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Dec 17, 2024 -

Germain Honda of Surprise responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Best Regards, Sassha Motz General Manager

December 03, 2024

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Employee Rating

The maintenance was performed within the stated window. We always have superior service at Germain Honda. We always have superior service at Germain Honda. More

by abanton1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje, Alfredo (Al) Bustamante, Robert Solis , Adrian Alvarez, Andree Khaziran, Victor Morales, Matt Thorpe

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Dec 20, 2024 -

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

November 30, 2024

Dealership Rating

Employee Rating

Still waiting on recall for my 2019 CRV fuel pump impeller. Indicated after last servicing you would call me when in stock impeller. Indicated after last servicing you would call me when in stock More

by stevecoffman65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 03, 2024 -

Germain Honda of Surprise responded

We appreciate your business and look forward to completing your recall for your CRV. Best Regards, Sassha Motz General Manager

November 29, 2024

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Employee Rating

I was very pleased with the service that was provided it was quick and easy and I’ll be using them again if I have any other car troubles. was quick and easy and I’ll be using them again if I have any other car troubles. More

by Alexharrison0828

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 03, 2024 -

Germain Honda of Surprise responded

Hi Alex, we here at Germain Honda of Surprise are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

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