Nancy Wilkes

After using a car buying site to locate a car, I came to Heritage looking for a particular model vehicle (used car). Richard Papafio was the first to greet me with a smile and helpful demeanor. I am so gla Heritage looking for a particular model vehicle (used car). Richard Papafio was the first to greet me with a smile and helpful demeanor. I am so glad he did. Richard listened to my needs and looked for the vehicle I had seen online. It had been sold but Richard quickly found another vehicle right in the sweet spot of pricing I was looking for. I truly appreciate Richard's approach. He didn't over push anything. He brought the vehicle around and it was exactly what he said it would be. During the test ride, he identified all the features of the vehicle for me to see and was just a pleasure to work with. Back at the dealership, he kept me in the loop on the purchase process and got me out the door quickly and efficiently with a great car. He took the time to introduce me personally to all the members I would deal with (GM and Finance). Richard is a class act and Heritage is lucky to have him on their staff. Please tell Richard to continue with setting a gold standard. I will be back to buy another car from him without a doubt. As a side note, Jaylen Clifton was also very helpful. When I returned he recognized that I had been working with Richard and immediately dropped what he was doing to go and find Richard for me quickly. Shout out to Jaylen for being a great team player and helping me locate Richard. More

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Mimie was very helpful assisting me to make the correct decision on purchasing the proper vehicle. She was friendly and went the extra mile to help finalize my purchase. decision on purchasing the proper vehicle. She was friendly and went the extra mile to help finalize my purchase. More

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Eyo was excellent ! We knew what we wanted and he made it happen, down to the color of the car and within the price we were hoping to get. He was knowledgeable and prof We knew what we wanted and he made it happen, down to the color of the car and within the price we were hoping to get. He was knowledgeable and professional with a kind demeanor. We were very pleased with our experience at Honda Heritage Westminister purchasing our new CRV hybrid touring . More

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Everyone was friendly and knowledgeable, answered all my questions, and got me the car I wanted. questions, and got me the car I wanted. More

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Heritage Honda Westminster were the nicest people to work with. They were not pushy at all and gave me the time and space to make a decision that felt right for me on which car to buy. It was the best car bu with. They were not pushy at all and gave me the time and space to make a decision that felt right for me on which car to buy. It was the best car buying experience I have ever had and Mimie really helped with that. She provided great information on the car, answered all my questions, and she had answers for it all. She is very knowledgeable and she made me, my wife, and my father in law very comfortable. I will be going to Heritage Honeda Westminster for all ym car needs moving forward. They really made us feel like family and that meant a lot to me during this whole experience. Mimie was a huge help and really made this a wonderful experience! More

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This is the second car I’ve worked with Eyo. The staff here is incredible. Super helpful and extremely friendly. No fuss, no issues just great service. Look forward to working with Eyo in the fu The staff here is incredible. Super helpful and extremely friendly. No fuss, no issues just great service. Look forward to working with Eyo in the future once again if the opportunity arises. Thank you Eyo and Matthew. Matthew made the finance part a breeze. Very friendly also. More

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I had an amazing experience yesterday, Eyo was really helpful and friendly. I was nervous about the whole thing but everything went smoothly and great and I got to go home with my first new car!! helpful and friendly. I was nervous about the whole thing but everything went smoothly and great and I got to go home with my first new car!! More

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⭐️⭐️⭐️⭐️⭐️ After a disappointing experience at another dealership, we were hesitant walking into this one — but everything turned around the moment we arrived. We recently purchased a Mazda CX-50 here, an dealership, we were hesitant walking into this one — but everything turned around the moment we arrived. We recently purchased a Mazda CX-50 here, and the entire experience was outstanding. Our salesman, Wyatt, was incredibly friendly, knowledgeable, and made us feel comfortable throughout the whole process. He really listened to what we needed and never made us feel pressured. We were also thrilled with the great offer they gave us on our trade-in — far better than what we were offered elsewhere. Brandon, the sales manager, went above and beyond to make sure we had everything we needed and that the deal worked perfectly for us. Nancy, the finance manager, was so friendly and efficient — she made the paperwork process quick, clear, and easy. One thing that really stood out to us was how family-friendly this dealership is. We brought our kids, and they were offered snacks and treated so kindly. The entire team made them feel welcome, which made the whole experience even better for us as parents. We couldn’t be happier with our Mazda CX-50 and highly recommend this dealership to anyone looking for a stress-free, customer-focused car buying experience. Huge thanks to Wyatt, Brandon, and Nancy! More

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EXCELLENT BUYING EXPERIENCE; SALESMAN WAS PATIENT, UNDERSTANDING, AND TOOK THE TIME TO EXPLAIN ALL THE DETAILS, AND FEATURES ON THE NEW VEHICLE; EASY TO SAY YES. UNDERSTANDING, AND TOOK THE TIME TO EXPLAIN ALL THE DETAILS, AND FEATURES ON THE NEW VEHICLE; EASY TO SAY YES. More

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Nick was extremely personable from the moment we met. He made us feel comfortable from the start. Thanks to his due diligence, he was able to help us get a new car close to our price point. We are eagerl He made us feel comfortable from the start. Thanks to his due diligence, he was able to help us get a new car close to our price point. We are eagerly awaiting our next purchase and hope that he can help facilitate it! Thanks Nick! :) More

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