Naimul "Que" Sadeque | Page 56

CBB-Mixed Bag My buying experience was easy and my sales person, Naimul (Q) Sadeque, was top-notch. He, along with the CBB's title person, Claudia, are what salvage My buying experience was easy and my sales person, Naimul (Q) Sadeque, was top-notch. He, along with the CBB's title person, Claudia, are what salvaged this review as 3 stars. CBB's finance person, Travis, however, was completely condescending when I pointed out an error he made on my vehicle registration. I bought an i3 (an electric vehicle) specifically to save on gas and access the HOV lane. Travis incorrectly listed my vehicle as gasoline powered, not alternative fuel, on the registration paperwork. When Travis handed me the paperwork, he instructed me to review the "personal information only." I always read everything before I sign or approve documents and immediately noticed the mistake, which I mentioned. Travis looked at me and repeated in a flip and condescending tone, "personal information only," to which I replied that he entered the wrong fuel type. His response was "don't you worry my friend, I will take care of it." I would have walked out on the deal at that point, but I did get a good deal on the car and Q was very helpful, so I simply looked at him and responded that I hope so because it affects the license plate and registration fee. Of course, when the plate arrived it was the standard AZ plate and not the environmental plate, which meant Travis had overcharged me as well. I immediately called to speak to management at the dealership about the issue, including Travis' attitude, but the GM was out, so I asked to speak to the sales manager. Apparently, the sales manager was too busy at the time to get on the phone, but I was promised a return call within the following 20 minutes. He never bothered. Fortunately, after speaking with Claudia the following morning, the situation was remedied that day, including a refund of the $400 I had been overcharged. CBB should be thankful to have people like Q and Claudia (who brought up the customer service rating below). On the other hand, the sales manager and Travis are shining examples of why so many people dislike buying vehicles. Well done, gentlemen; thanks for reinforcing stereotypes of "used car dealers." More

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Good experience Professional staff, very friendly service. I was notified when vehicle I was going to test drive was unavailable before I got to the dealership. Test Professional staff, very friendly service. I was notified when vehicle I was going to test drive was unavailable before I got to the dealership. Test drive was great both times and sales person was knowledgeable about the car I was interested in. Price was competitive and transparent. We ended purchasing the car in the evening and staff was friendly and accommodating. Financing options were explained and we did not feel pressured or rushed. I feel we got a fair trade in value for our car. The only suggestion I might make would be to leave the dealership with a full tank of gas. Great buying experience, I'll return in the future. More

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GREAT EXPERIENCE Having not purchased a car in 16yrs I was extremely apprehensive. Very good friends of mine told me to call Jack Schneider & he'd help me. Jack was wo Having not purchased a car in 16yrs I was extremely apprehensive. Very good friends of mine told me to call Jack Schneider & he'd help me. Jack was wonderful as well as Que and Danny. Travis in finance was very patient with me and I'm completely satisfied with my new used 2015 IS 250 Lexus. Everyone from Jack at the top to the darling girl at the front desk made this a great experience for me & I highly recommend Certified Benz & Beemer to anyone looking for a great certified used beautiful car!! More

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Naimul Was great Had a great experience dealing with "Que". He answered all my questions and went above and beyond to ensure that I was satisfied. I would definitely r Had a great experience dealing with "Que". He answered all my questions and went above and beyond to ensure that I was satisfied. I would definitely refer "Que" and certified Benz and Beemer. More

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This is how it's done!! Certified Benz and Beemer comes through again. Second car our family has purchased here, and can't imagine a reason to go someplace else in the future Certified Benz and Beemer comes through again. Second car our family has purchased here, and can't imagine a reason to go someplace else in the future. Fair pricing, great vehicles, no hassle, and friendly staff (Que has an infectious positivity about him). Thanks again! K and T More

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Great first time buyer experience Needed a car. Wanted a smaller SUV. Wanted a newish Kia Sportage. Benz and Beemer had one in black, exactly what I wanted. Went there on my lunch brea Needed a car. Wanted a smaller SUV. Wanted a newish Kia Sportage. Benz and Beemer had one in black, exactly what I wanted. Went there on my lunch break, drove it home ~3 hours later. Que was very friendly and didn't really push me to buy anything I didn't need. Would recommend Certified Benz and Beemer to anybody. More

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No Pressure Sales Room I found it hard to believe that there was such a thing as no hassle car shopping! But it's true! I had used my USAA app to find the car I wanted (2014 I found it hard to believe that there was such a thing as no hassle car shopping! But it's true! I had used my USAA app to find the car I wanted (2014 Acura RDX) I had received a message from Chris but did not reply. This was my mistake and don't let it be yours! Chris will assist you from start to finish. He explains things clearly and you will not be left with questions. Without his assistance I most likely would have missed out on this car. It was strange with the no haggle on pricing but I did shop around and the pricing was competitive and I felt comfortable accepting it. I would also like to thank Morgan in the service department for his speedy and professional service. I would without a doubt recommend Certified Benz and Beemers and I would most defiantly recommend Chris. More

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Good experience Que was great in proving any answers I had about the vehicle and was very friendly. I will definitely recommend this dealership and you have to see Qu Que was great in proving any answers I had about the vehicle and was very friendly. I will definitely recommend this dealership and you have to see Que. More

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Great Experience, wish you had the car color we were looking Naeem did a great job working with us, one of the best experiences I've had buying a car. Unfortunately my wife had very specific preference for colo Naeem did a great job working with us, one of the best experiences I've had buying a car. Unfortunately my wife had very specific preference for color and interior. If you had the car, we would have definitely purchased at Certified Benz and Beemer. The three most impressive things were how well he educated us on the different Mercedes model's and helped us narrow in on what we wanted. I loved the cooperative, no high pressure approach and last the pricing was fair and honest. I will definitely recommend to friends and family and will come back for my next car. More

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2013 Audi A5 Que provided me with the information/education and allowed me to make my decision. He did an awesome job helping me narrow down the vehicles and was e Que provided me with the information/education and allowed me to make my decision. He did an awesome job helping me narrow down the vehicles and was extremely patient. I visited several other dealerships and came back to CBB because of the way he helped. I enjoyed working with him and would recommend Que in particular to anyone looking to purchase. More

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