Naim Qubrosi
Naim Qubrosi at Handy Toyota

Naim Qubrosi | Page 15

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.4
183 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

4.4

183 Reviews

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183 Reviews of Naim Qubrosi

May 04, 2024

Dealership Rating
Employee Rating

Excellent customer service. I walked in with no appointment and they got me right in. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Handy Toyota responded

Thank you for the review, Judy! We appreciate it!

April 26, 2024

Dealership Rating
Employee Rating

Have dealt with Handy Toyota for many years & have always been positively satisfied with service & personnel. More

by carolpmckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh L'Esperance

Apr 29, 2024

Handy Toyota responded

Thank you for taking the time to leave us a review! We greatly appreciate you doing so!

April 26, 2024

Dealership Rating
Employee Rating

1st time here, didn't do as I asked. Great way to start. Never followed my requests. More

by vtmtnhiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2024

Handy Toyota responded

Thank you for your feedback. Please contact our Customer Relations Manager at (802) 582-8183 so we could better understand the situation. We would like to resolve this issue. We appreciate your time.

April 25, 2024

Dealership Rating
Employee Rating

My only concern is my service was to be an hour tops. It wasn’t finished for two and a half hours. Perhaps, they overbooked or a mechanic called in sick? The schedule for the day could calculate the leng More

by sbeaumontsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Callan

Apr 26, 2024

Handy Toyota responded

Thank you for the review! We appreciate your feedback on how to make your experience even better in the future.

April 24, 2024

Dealership Rating
Employee Rating

My car was done when they bought it out from the garage and then had to wait 45 minutes for the bill More

by dchadtina
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 24, 2024

Dealership Rating
Employee Rating

I was told I would be waiting for an hour and a half to two hours for my car appointment (which was scheduled ahead of time). However it took Handy’s in Saint Albans 3 hours and 22 minutes to complete the More

by sarahtucker1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2024

Handy Toyota responded

Thank you for your feedback, Sarah. We sincerely apologize for the long wait time. We never want to leave someone without checking in, and this seems like we dropped the ball. We do offer complimentary shuttle service around St. Albans you could use during your next visit. Please contact our Customer Relations Manager at (802) 582-8183 during your next service so we can ensure this doesn't happen again, or contact him to discuss this issue further. Thank you for your time.

April 24, 2024

Dealership Rating
Employee Rating

I was disappointed in my service at Handy Toyota. I was there for a scheduled appointment. They put me in for an hour and a half appointment. They informed me that my car need 4 new brakes but there More

by bauman.peace.nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2024

Handy Toyota responded

Thank you for your feedback. We have a fairly tight schedule and sometimes we cannot perform service that wasn't scheduled and a future appointment is sometimes needed. If you'd like to discuss the $75 charge, you can contact our Customer Relations Manager at (802) 582-8183.

April 20, 2024

Dealership Rating
Employee Rating

Professional, friendly, and knowledgeable staff. Thank you Ali and Dennis for all your assistance with purchase!! More

by RSB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Kamal, Dennis Gebhardt

Apr 24, 2024

Handy Toyota responded

Thank you for the review! It's great to hear that!

April 18, 2024

Dealership Rating
Employee Rating

Very friendly and informative staff. Also very efficient. Wait room is comfortable and they are very responsive when you don’t wait. More

by a.t.demore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Handy Toyota responded

Thank you for your review! We are happy to hear that!

April 17, 2024

Dealership Rating
Employee Rating

Handy Toyota always make appointments convenient for me and are always courteous. Very easy to work with. More

by JMama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Handy Toyota responded

Thank you for the review! We are happy to hear that!

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