Naim Qubrosi | Page 12

No issues, who process was smooth and efficient. My vehicle work went much faster than expected. My vehicle work went much faster than expected. More

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Had a great experience at the handy Toyota Service center, Ethan Raymond and Naim Took great care of me ! They got me in and out and got me where I needed to be during the service visit! center, Ethan Raymond and Naim Took great care of me ! They got me in and out and got me where I needed to be during the service visit! More

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Easy to schedule appointment & vehicle was done before promised time! Service advisor was great to deal with! promised time! Service advisor was great to deal with! More

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Naim did not respond to any phone calls. I called 5 times between 1145 and 230 looking for information and a status of my service. Finally calling the main line I was able to get in touch wi I called 5 times between 1145 and 230 looking for information and a status of my service. Finally calling the main line I was able to get in touch with a woman who transfered me to Niam, again no answer. I called back and made her aware. She tried to reach him herself and could not. She also desribed the situation as a mess and said that the undercoating would not be done today because they forgot to coordinate it with the other toyota location in St. Albans.(I canceled the undercoat). She struggled to reach anyone in service who could help but had the service managers cell. She got in touch with him and put me through to him after having me on hold for 30 min. The service manager provided decent update on the status of the service. There was no issues found while diagnosing the brake issues I was experiencing. (Right rear wheel locking up). The service manager said if there was issue going forward to call him. He also said he would provide a rental if I wanted to schedule an undercoat at another time. Not sure I will want to return after today's experience. More

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Managers seemed least informed about what was going on with my repair. Back order delays complicated the situation. I think we were all frustrated. Naim provided an even keel in keeping us informed. with my repair. Back order delays complicated the situation. I think we were all frustrated. Naim provided an even keel in keeping us informed. More

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They were helpful and did not even question me wanting the oil change done at 1200 miles. Maintenance is important to me and I wanted the break in oil changed early. And then I found it was included in m the oil change done at 1200 miles. Maintenance is important to me and I wanted the break in oil changed early. And then I found it was included in my Handy care at no charge. Great people and the family that owns Handy Toyota is just the same. Life long dealership I want to keep doing business with! More

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I thought I got a multi point inspection but apparently not because I am at Coggins Toyota and they found all my air filters where clogged and chewed by a mouse that was in my car this winter. Handy servic not because I am at Coggins Toyota and they found all my air filters where clogged and chewed by a mouse that was in my car this winter. Handy service is the worst More

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Great customer service getting an inspection and brake work plus getting a rental for the day was very smooth. work plus getting a rental for the day was very smooth. More

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Wonderful service and first time experience. Beat the wait time by almost an hour. We’ll definitely be back. Beat the wait time by almost an hour. We’ll definitely be back. More

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He's the go to man, everytime I come for a service he's there! there! More

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