Morgann Hines
Morgann Hines at Arapahoe Kia
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Morgann Hines | Page 2

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.8
155 Reviews

Dealership Experience

2 yrs, 2 mos

4.8

155 Reviews

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155 Reviews of Morgann Hines

May 31, 2024

Dealership Rating
Employee Rating

Friendly and knowledgeable sales staff that helped me out tremendously. Will be back the next time I search for a vehicle. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jun 04, 2024

Arapahoe Kia responded

Mike, we're delighted to hear our team at Arapahoe KIA provided such great assistance. We look forward to helping you again in the future!

May 29, 2024

Dealership Rating
Employee Rating

Service was great, answered all my questions and helped explain things abut the car before we got back on the road. More

by LALBERDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

May 29, 2024

Arapahoe Kia responded

We're delighted to hear that our team provided great service and answered all your questions at Arapahoe KIA. Safe travels!

May 26, 2024

Dealership Rating
Employee Rating

Service work was done correctly and diagnosis was thorough and accurate. They kept me informed of the repair progress. Communication was clear and polite. More

by TOM H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

May 27, 2024

Arapahoe Kia responded

Tom, we're glad to hear our team at Arapahoe KIA provided thorough and accurate service while keeping you informed. Thanks for the positive feedback! We'll see you next time. Safe travels!

May 24, 2024

Dealership Rating
Employee Rating

Cj was great. Kia support sucks . they told me to update my GPS software and now my car thinks I’m in Michigan when the car has been in Colorado the whole time More

by 58SKYHAWKWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

May 28, 2024

Arapahoe Kia responded

Thank you for the feedback. We're glad to hear CJ provided great service, but we're sorry about the GPS issue. Please reach out so we can help resolve this for you!

May 23, 2024

Dealership Rating
Employee Rating

Great experience buying our new car. Seth was wonderful to work with and we are very pleased. More

by KU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

May 23, 2024

Arapahoe Kia responded

Thank you for sharing your great car-buying experience with Seth at Arapahoe KIA! We'll see you next time! Have a great ride!

May 22, 2024

Dealership Rating
Employee Rating

Efficient and punctual. Service was polite and knowledgeable. Overall it was a good experience. Thanks. More

by NEDCVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Do my know.

May 23, 2024

Arapahoe Kia responded

We're glad to know you had a good experience with our service team at Arapahoe KIA. We appreciate your feedback and look forward to assisting you in the future!

May 21, 2024

Dealership Rating
Employee Rating

The service department is fast, courteous and comfortable. They are very communicative and the work is done quickly. More

by KJANAS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Steve in the service department

May 21, 2024

Arapahoe Kia responded

We're delighted to know you had a positive experience with our service department at Arapahoe KIA. We always aim for quick and efficient work while keeping communication open. Thanks for the review!

May 21, 2024

Dealership Rating
Employee Rating

Everything went great- the Service Dept was prompt, timely and professional. Good communication before during and after the service. More

by BEARKRAYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

May 22, 2024

Arapahoe Kia responded

We're glad to know that you had a positive experience with our Service Department at Arapahoe KIA. We strive for prompt and professional service, so it's great to see we hit the mark! Thanks for your feedback.

May 20, 2024

Dealership Rating
Employee Rating

Everything was great. Service was performed on time and Steve Hammerquist had communicated with me effectively. More

by MATTHEWKIM2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Steve Hammerquist

May 20, 2024

Arapahoe Kia responded

Matthew, we're glad to know that Steve and the team at Arapahoe KIA were able to provide you with timely service. Thanks for your feedback!

May 18, 2024

Dealership Rating
Employee Rating

Plenty of inventory, best pricing out first, Cedric was very helpful, executing finance docs was efficient and quick More

by BETHUSDROWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

May 20, 2024

Arapahoe Kia responded

Beth, we're glad to know you had a positive experience with Cedric and our team at Arapahoe KIA. Thanks for mentioning the efficiency of our finance process!

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