Monse Rocha
Monse Rocha at Lexus of Naperville
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Monse Rocha

Product Specialist

Lexus of Naperville

2480 Aurora Ave
Naperville, IL 60540

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5.0
25 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

25 Reviews

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25 Reviews of Monse Rocha

May 07, 2024

Dealership Rating
Employee Rating

Great customer service ! !!! Very helpful with a confusing sale/trust. Thank you! Delivered as promised! So polite and so professional !! I would buy from her again in the fut More

by mcchensley
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

May 06, 2024

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Lexus of Naperville is outstanding! From the maintenance on our existing Lexus to our recent purchase we cannot say enough. Always professional and never a hard sell with focus on our More

by Chris.f.McDermott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Stewart

May 06, 2024

Chris.f.McDermott responded

Monse Rocha - thank you for everything! See you when we buy our next car! Chris McDermott

May 06, 2024

Chris.f.McDermott responded

Lexus of Naperville is outstanding! From the maintenance on our existing Lexus to our recent purchase we cannot say enough. Always professional and never a hard sell with focus on our best needs. Our sales consultant, Monse Rocha, was just wonderful! Patient, knowledgeable, professional, personable, and incredibly focused to find and have delivered the exact car we wanted.

May 01, 2024

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Employee Rating

We had a wonderful buying experience at Naperville Lexus. Everyone was very informative and professional. They exceeded our expectations. More

by stevec
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Castillo

April 15, 2024

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Employee Rating

We were very pleased to work with Lexus of Naperville to find the exact vehicle for us. It is a professional and relaxed atmosphere with an excellent selection. They will find the vehicle you're looking for More

by Deb Cyrier
Purchase Time
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Recommend Dealer
Yes

March 26, 2024

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This was by far the nicest car buying experience I ever had. Monse is a wonderful asset to Lexus. More

by jschalit2
Sales Price Transparency
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Recommend Dealer
Yes

March 26, 2024

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The dealership was nice, big, needs updates inside. Help full people . Would recommend my friends. More

by rxjx10
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Castillo, Anthony Longino

March 17, 2024

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They were very helpful and got us the best deal. Monse was wonderful she made the buying experience easy and less stressful for us. More

by nate.castaneda
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Stewart, Joe Castillo

March 13, 2024

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It was a pleasure to work with Monse as my sales representative. She was very professional and caring during the purchase of my new vehicle. She also was very informative while training me on my More

by sandbox1949
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Castillo

March 13, 2024

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Employee Rating

We had a great experience working with Monse and Lexus of Naperville. We’ve looked a long time for a reliable used car. We hadn’t felt comfortable purchasing until we connected with this dealership and this More

by amadsen5
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Castillo , Roberto Guzman

March 09, 2024

Dealership Rating
Employee Rating

The dealership staff was: outstanding throughout the vehicle purchase. Our first exploratory visit went very smoothly without any pressure. Both, Mr. AP Yagnik and Ms. Monse Rocha were keen listntner a More

by alkasood
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AP Yagnik, Joe Castillo

1

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