Monica Paz

I have had multiple services done here and I have always had a great experience. My service advisor is Monica Paz. She is very professional, knowledgeable, and excellent at communicating. The services have had a great experience. My service advisor is Monica Paz. She is very professional, knowledgeable, and excellent at communicating. The services have always been done in a timely manner and all of my needs and concerns have always been addressed and more. I highly recommend Lexus of Sharon service and parts department. More

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I have worked with Monica for multiple services. She is very kind, great at communicating, and always ensures i get my concerns and questions addressed. I highly recommend her and Lexus of Sharon se She is very kind, great at communicating, and always ensures i get my concerns and questions addressed. I highly recommend her and Lexus of Sharon service. More

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Monica has been my service advisor for about 4 years now. I’ve never had a more pleasant and responsive advisor in any service or product I’ve ever utilized. I genuinely get everything out of every visit at I’ve never had a more pleasant and responsive advisor in any service or product I’ve ever utilized. I genuinely get everything out of every visit at Lexus because of her- to the point where I refuse to get service done at any other dealership or shop. Always asks questions, follows up, and makes sure she’s on top of every situation that arises! More

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Great customer service, Monica always ask questions just to make sure everything correct and give the best advises to make sure everything correct and give the best advises More

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Fabulous service. I haven’t used Lexus of Sharon for a few years but I think I will be back. I haven’t used Lexus of Sharon for a few years but I think I will be back. More

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My service advisor Monica Paz is great she always keep me updated with service for my vehicle.. updated with service for my vehicle.. More

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From walking in and handing my keys at the garage to then seeing Monika and Women at the front desk was very pleasant and everyone was very friendly. I’m very happy with my experience at Lexus seeing Monika and Women at the front desk was very pleasant and everyone was very friendly. I’m very happy with my experience at Lexus More

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The dealership is always clean, and plenty of people to help. Everything runs smoothly from the moment you enter the garage area. help. Everything runs smoothly from the moment you enter the garage area. More

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I've been dealing with lexus of norwood now for a long time. The service tram downstairs is awesome. They always take care of me. Ronnie, Monica, and Mark are the best. time. The service tram downstairs is awesome. They always take care of me. Ronnie, Monica, and Mark are the best. More

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Service was excellent, from intake to payment. Patrick was ESPECIALLY attentive. Beautiful cafe upstairs with a very pleasant barista. Patrick was ESPECIALLY attentive. Beautiful cafe upstairs with a very pleasant barista. More

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