Moheed Hussain

The dealer ship is busy, but nice and clean. The sales person was friendly and knowledgeable. The sales person was friendly and knowledgeable. More

Helpful 0

Report | Print

Moheed was AWESOME, he was very respectful and patience with me. He answers all of my questions and concerns, he explained all of the necessary paperwork. He was so friendly and he made he experience so gr with me. He answers all of my questions and concerns, he explained all of the necessary paperwork. He was so friendly and he made he experience so great for me and my family. More

Helpful 0

Report | Print

I recently purchased a used vehicle from EchoPark Auto Dallas. My wife and I live in the San Antonio area so a lot of the early communication was done via phone. I am giving a 2 star review and have lis Dallas. My wife and I live in the San Antonio area so a lot of the early communication was done via phone. I am giving a 2 star review and have listed the pros and cons below. All said and done, this could have easily been a 5 star review for the dealership had they followed through with promises made over the phone. Cons - At times, I had difficulty getting ahold of the proper sales associate. The associate would have a day off and fail to tell me, then I would receive no response to my texts/calls - We are financing a small portion of our purchase. EchoPark will only work with credit unions if they will cut a cashiers check upfront.... in other words, more than likely you will have to utilize their bank network for financing which means they control everything. - I was promised a specific interest rate by one of the sales associates (Mo). Upon arriving, after putting down a $500 (non refundable) deposit and booking a flight and Uber ($260) into the dealership to purchase the vehicle and drive home, I was told I was getting a rate that was a full point (1%) higher than originally promised to me. I was livid. They had me there hook, line, and sinker after spending my own money on a deposit and travel. They gave me no other options... it was either walk away and eat the cost of travel and deposit, or move forward with their inflated rate. Ultimately I decided it did not make sense to walk away and purchased the vehicle. - Overall, bad business practices by the dealership and associates. I felt lied to and that they did what they needed to do in order to get the sale, then switch things up on me at the last minute after I had financially committed. Pros - solid pricing on solid vehicles. We are very happy with our vehicle so far and were also happy with the sales price (why we chose to fly to Dallas to purchase). - Paul, the sales manager that had to get involved, was very apologetic, transparent, and nice. Although he did not resolve the issue and make it right, he was pleasant to work with. More

Helpful 0

Report | Print

The entire visit was very good. The agent Moheed Hussain was excellent from the entry of us till we left with the key The agent Moheed Hussain was excellent from the entry of us till we left with the key More

Helpful 0

Report | Print

Devonte at echo park made my purchase fast, no hassle, and easy! buy a car from devonte! and easy! buy a car from devonte! More

Helpful 0

Report | Print