Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Mirena Napier

Overview Reviews (72) Inventory (391)

Contact Me

View All Employees

< View All Employees

Mirena Napier

Refer Me

Mirena Napier | Page 6

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

Contact Me

5.0

72 Reviews

Overview Reviews (72) Inventory (391)

5.0

72 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Mirena Napier

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

72 Reviews of Mirena Napier

March 31, 2024

Dealership Rating

Employee Rating

I love the new location! Mirena is professional and so positive. She made sure that I was able to receive all of my maintenance and still be out in time to have lunch with my Mirena is professional and so positive. She made sure that I was able to receive all of my maintenance and still be out in time to have lunch with my longtime friends. The dealership is so clean and a pleasure to wait in while my car is being serviced. More

by jdhafner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 31, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We look forward to working hard and smarter everyday to continue to improve and provide you a 5 star experience on your next visit. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 30, 2024

Dealership Rating

Employee Rating

Great new location. The waiting area is much nicer than the old place. Service was fast. The waiting area is much nicer than the old place. Service was fast. More

by slbarley

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mirena Napier

Helpful 0

Report | Print

Mar 31, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind word and 5 star rating. We will continue to work harder and smarter to improve the experience for our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 29, 2024

Dealership Rating

Employee Rating

The new facility is easy to get to, very clean and has a very comfortable waiting area. very comfortable waiting area. More

by marcb1259

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 29, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. My team and I will work continuously everyday to improve the experience for you and our valued guests. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 28, 2024

Dealership Rating

Employee Rating

I brought my vehicle in for an oil change, tire rotation and regular check up. It always takes too long for an oil change, but I know this in advance. We were early for the appointment, and wound up being a and regular check up. It always takes too long for an oil change, but I know this in advance. We were early for the appointment, and wound up being at the dealership for about an hour and a half. The distance from my home is a bit farther away, so that's why I was early. I wasn't sure how much longer the ride would be. The new building is quite nice, and the chairs in the waiting area are comfortable. The showroom is spacious and it was nice to see Randy, my original salesman for the 2016 Santa Fe Sport! More

by MBODY17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mirena Napier

Helpful 1

Report | Print

Mar 28, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We will continue to work harder and smarter everyday to improve the guest experience. We sincerely appreciate your loyalty over the years to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 27, 2024

Dealership Rating

Employee Rating

Mirena Napier is an outstanding service representative who always takes care of my vehicle needs in a professional and timely manner. The new location is fantastic. who always takes care of my vehicle needs in a professional and timely manner. The new location is fantastic. More

by tbhulka

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 2

Report | Print

Mar 28, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am so glad to hear you enjoy working with Mirena, she is a valuable member of our team. We appreciate your patience and understanding as we were under construction of our new facility to better serve our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 26, 2024

Dealership Rating

Employee Rating

John is GREAT driver and person,, always puts a smile on my face, he has a great attitude my face, he has a great attitude More

by Hak1049

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tunde O'Connor, John Stephens

Helpful 1

Report | Print

Mar 26, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy spending time with John, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 23, 2024

Dealership Rating

Employee Rating

much longer drive. . busier area waiting too long with an appointment for an oil change . busier area waiting too long with an appointment for an oil change More

by DERPLA115

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 24, 2024 -

Hyundai of St Augustine responded

My sincere apologies that your wait time was longer than expected. I appreciate you bringing this to my attention so that may team and I may review our processes and find ways to be more efficient. Our goal at Hyundai of xx. Augustine is to work harder and smarter everyday to improve the experience for our valued guests such as your self. I sincerely appreciate your understanding as we grow as an organization. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 22, 2024

Dealership Rating

Employee Rating

It took a couple tries figuring out what was actually wrong with my car but all in all, they went over every possibility and it seems we found the issue and it’s been fixed. The staff at Hyundai St.Augus wrong with my car but all in all, they went over every possibility and it seems we found the issue and it’s been fixed. The staff at Hyundai St.Augustine are pleasant. More

by shannonhays94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Coben Balch, Madison Frickenstein, Sylvester Moore, John Stephens

Helpful 0

Report | Print

Mar 22, 2024 -

Hyundai of St Augustine responded

Thank you for the 5 star rating. I am glad to hear that the team was able to address your concerns, although we apologize it took longer than expected to diagnose your vehicle. We will work continuously everyday to improve our organization in everyway to better serve our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 19, 2024

Dealership Rating

Employee Rating

Nice dealership with very friendly folks. One of the few that listens to customers concerns without being condescending. One of the few that listens to customers concerns without being condescending. More

by cmbvnp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Castellano

Helpful 0

Report | Print

Mar 19, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We will continue to work harder and smarter everyday to improve as an organization and provide exceptional service to our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 18, 2024

Dealership Rating

Employee Rating

Excellent job clean environment friendly staff pleasant .no waiting period I would recommend hyundia to anyone. .no waiting period I would recommend hyundia to anyone. More

by MALISSIE1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sylvester Moore, John Stephens , Leon levitt

Helpful 0

Report | Print

Mar 18, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. My team and I will continue to work smarter everyday to provide exceptional service to our valued guests such as yourself. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

Dealership Inventory (391 Vehicles)

2024 Hyundai Tucson | new

$31,025

2024 Hyundai Tucson

new

Ultimate Red exterior

Automatic

Front-wheel Drive

$31,025

View Vehicle Details

View Details

2024 Hyundai Santa Fe | new

$38,185

2024 Hyundai Santa Fe

new

Ultimate Red exterior

Automatic

Front-wheel Drive

$38,185

View Vehicle Details

View Details

2024 Hyundai Santa Fe | new

$38,275

2024 Hyundai Santa Fe

new

Shimmering Silver exterior

Automatic

Front-wheel Drive

$38,275

View Vehicle Details

View Details

2024 Hyundai Santa Fe | new

$45,345

2024 Hyundai Santa Fe

new

Shimmering Silver exterior

Automatic

Front-wheel Drive

$45,345

View Vehicle Details

View Details

2024 Hyundai Tucson | new

$32,300

2024 Hyundai Tucson

new

White Pearl exterior

Automatic

Front-wheel Drive

$32,300

View Vehicle Details

View Details

2024 Hyundai Santa Fe | new

$46,230

2024 Hyundai Santa Fe

new

Earthy Brass Matte exterior

Automatic

Front-wheel Drive

$46,230

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.