Milad Hanna
Milad Hanna at North Coast Mitsubishi - West Cleveland
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Milad Hanna | Page 3

Sales Professional

North Coast Mitsubishi - West Cleveland

5700 Brookpark Rd
Cleveland, OH 44129

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4.2
37 Reviews

Industry Experience

9 yrs, 4 mos

4.2

37 Reviews

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37 Reviews of Milad Hanna

January 22, 2018

Dealership Rating
Employee Rating

Wrong information I was given false information to get me in the dealership. Was there for over 5 hours. Got passed off from one salesman to another. More

by Smh382016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steevy Rich, Dom

Jan 23, 2018

North Coast Mitsubishi - West Cleveland responded

Good afternoon, My name is Matthew and I am the Customer Service Manager here at North East Auto Credit. Please allow me the opportunity to apologize to you for your experience with us. Our goal is always to make sure that our customers leave our dealership happy! Would you please reach out to me so that I can hopefully help create a more positive experience for you? Thank you and I hope to hear from you soon. Matthew Chirino Customer Service Manager North East Auto Credit 917-374-5453

January 20, 2018

Dealership Rating
Employee Rating

Excellent service, but misleading ad The staff was great to work with, and I bought the vehicle. Although, I asked several times to confirm the package that was advertised was the actual More

by A-Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Price

January 18, 2018

Dealership Rating
Employee Rating

Great service Milad Hanna did a fanstatic job helping me trade in my car. It was the best birthday present ever. He was very polite. He answered every question I ha More

by Rodericka Gilcrease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 17, 2018

Dealership Rating
Employee Rating

2014 Nissan rogue Good selection of cars and good price. Friendly sales staff but very busy. They stayed late to finish the deal. Found a issue with the car we wanted b More

by Donald Belcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Silvestri, Kelsey Silvestri

January 10, 2018

Dealership Rating
Employee Rating

Was good Honestly the place looks run down and a little shoddy ,but they have a lot of good deals on vehicles defiantly competitive rates to the market I would More

by KiaDriver673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Silvestri

January 08, 2018

Dealership Rating
Employee Rating

over the top My experience with this dealership has been A plus! The sales staff and finance department were patient and always happy to answer any and all questio More

by daughter,crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Plumb, Sam Alhout , Alise Smith, Josh

January 05, 2018

Dealership Rating
Employee Rating

Quality Cars and Quality Service First time customer here, and I have to say that I am thoroughly please with the service. Positive spirits and resourceful people pandering to your ev More

by Pooh-Bear1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 29, 2017

Dealership Rating
Employee Rating

Overall a great buying experience Milad was super patient and friendly. Did a great job finding us an available vehicle and made the buying process quick and easy. He was great to wo More

by Urbanateor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Murphy

December 21, 2017

Dealership Rating
Employee Rating

The Worst Dealership Ever Sorry! Already have funds to purchase, wanted all paperwork completed before arriving not getting much response from Malid or Dan had vehicle picked don’t ev More

by Redsox25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dan Plumb

Dec 29, 2017

North Coast Mitsubishi - West Cleveland responded

Good afternoon Redsox, My name is Matthew Chirino and I am the Customer Service Manager here at North East Auto Credit. Please allow me the opportunity to apologize to you for your experience with us as our goal is always to have our customers leave happy and smiling and we never want someone to feel like they had a one star experience with us. Will you please reach out to me at your convenience so that I may help in creating a more positive experience for you? Thank you for your understanding and I hope to hear from you soon. Matthew Chirino Customer Service Manager North East Auto Credit 917-374-5453

December 06, 2017

Dealership Rating
Employee Rating

Great customer service Milad was wonderful and so was Josh finance councilor they worked all day with til they could get something in my range. The picture is my father by t More

by Kcoleman427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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