Mike Taylor | Page 3

Had a great appointment they were quick and efficient. Took time to schedule a recall appointment while I was there. Took time to schedule a recall appointment while I was there. More

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excellent service. kept me informed at each step of the process. Also. they honored the promise of the 7 yr. no maintenance costs. kept me informed at each step of the process. Also. they honored the promise of the 7 yr. no maintenance costs. More

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Good service and very knowledgeable. Good communication. Warm waiting area. Snacks served as well. Clean waiting area. Good communication. Warm waiting area. Snacks served as well. Clean waiting area. More

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Very considerate. Everyone is so kind and helpful. Mike Taylor is especially considerate. I always feel good after going there Everyone is so kind and helpful. Mike Taylor is especially considerate. I always feel good after going there More

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Mike Taylor is the best service Asvisor I ever had. He is attentive and thorough in his response to concerns or request.He does not hesitate to take extra time and effort to get the desired result.He m He is attentive and thorough in his response to concerns or request.He does not hesitate to take extra time and effort to get the desired result.He make sure his customers are happy,when they leave after service.he got my leaky tonneau cover issue resolved. More

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Great customer service from Mike. He informed me of some additional services that were due for my car & explained the additional costs (without pressuring me). I decided to have the He informed me of some additional services that were due for my car & explained the additional costs (without pressuring me). I decided to have the work done while the car was there which increased the appt. time to 3 hours. Mike called a Lyft ride to take me home (& bring me back when the work was done) so that I didn't have to wait at the dealership. I've been a happy Royal Moore customer for nearly 30 years. I've purchased 2 cars from them & only trust them when they need serviced. Thanks! More

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Convenient location. I was greeted promptly. Nice waiting area. There was a little confusion on my request for adjustment on the electronic key settings. Might have b I was greeted promptly. Nice waiting area. There was a little confusion on my request for adjustment on the electronic key settings. Might have been because I have a Lexus and not a Toyoto. More

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Outstanding service, had 20k service done on my Highlander and was in and out in 25 minutes. Thank you Royal Moore. Highlander and was in and out in 25 minutes. Thank you Royal Moore. More

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My RAV4 required a multi-day maintenance. Mike handled it all including a no-cost rental. He had it done when promised. I am sticking with Toyota and Royal Moore. Extra bonus. Emily help Mike handled it all including a no-cost rental. He had it done when promised. I am sticking with Toyota and Royal Moore. Extra bonus. Emily helped me retrieve a forgotten item in the rental car. She was very nice and called me when she said she would. More

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They were very helpful. And gave us the information to go forward with repairs after we moved to a different state. And gave us the information to go forward with repairs after we moved to a different state. More

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