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Mike Schmidt
Mike Schmidt at Andrew Toyota
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Mike Schmidt | Page 2

Service Advisor

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.8
474 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

17 yrs, 3 mos

Languages Spoken

English English

4.8

474 Reviews

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474 Reviews of Mike Schmidt

January 16, 2024

Dealership Rating
Employee Rating

I am very much appreciated for the entired workers in maintenance specially Zee. I couldn’t forget when I need help about my tire has nail on my tire and I don’t know where to ask when I called Zee answe More

by Geramay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Cody Wagner, Stacy Hernandez, LINA SCHMOLDT , Najwa Muna

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Jan 17, 2024

Andrew Toyota responded

Thank you for your heartfelt feedback! We're glad to hear that Zee and the entire maintenance team at Andrew Toyota were there to assist you. If you have any more automotive needs or questions, feel free to reach out. We're always here to help, and we look forward to serving you again.

January 16, 2024

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Employee Rating

Top notch service representatives, always greet you and explain things or listen to your car problems to fix in a timely manner and try to get it done in your timeframe. I’ve never been disappointed. More

by RUBBERHEAD53225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, John Ferrigno, Cody Wagner , Steve Cicero

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Jan 17, 2024

Andrew Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that our service representatives at Andrew Toyota provide top-notch service. If you have any more automotive needs or questions, feel free to reach out. We look forward to continuing to exceed your expectations.

January 16, 2024

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Employee Rating

Great experience. Fast and friendly service. Good snacks, coffee and soda in the waiting area. More

by sm5667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Cody Wagner, Stacy Hernandez, LINA SCHMOLDT , Najwa Muna

Helpful
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Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with fast and friendly service at Andrew Toyota. If you have any more automotive needs or questions, feel free to reach out. We appreciate your comments and look forward to serving you again.

December 06, 2023

Dealership Rating
Employee Rating

Excellent service indeed keep up the great work. Dan’s service thank you wael aris More

by rihab1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeljko Blagic

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Dec 07, 2023

Andrew Toyota responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with Dan's service at Andrew Toyota. We appreciate your support and look forward to serving you again.

December 04, 2023

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Employee Rating

They are always extremely helpful and usually very quick. I also like the video that is sent along. More

by WALLENHO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 05, 2023

Andrew Toyota responded

Thank you for your feedback! We're pleased to hear that the team at Andrew Toyota is always extremely helpful and usually very quick. We're glad you appreciate the video sent along with the service. If there's anything else we can do for you or if you have any further comments, please feel free to reach out. We value your continued trust!

December 02, 2023

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Employee Rating

Very reliable and able to address any service needs of an older vehicle. Offer affordable solutions to any service issues. More

by UWMMASTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeljko Blagic, A Few Of Our Toyota Certified Techs, John Ferrigno, Cody Wagner

Helpful
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Dec 04, 2023

Andrew Toyota responded

Thank you for your positive feedback! We're pleased to hear that Andrew Toyota has been reliable in addressing the service needs of your older vehicle and providing affordable solutions. If you have any more service needs or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust in our services! Best regards,

November 30, 2023

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Employee Rating

Very kind and helpful! ! I like everyone worked as a team! Thank You for everything. More

by Colleen Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 19, 2023

Andrew Toyota responded

Hi Colleen, Thank you for your kind words! We're delighted to hear that you found our team helpful and appreciated the collaborative effort. If you ever have any further comments or if there's anything else we can assist you with, please feel free to reach out. We value your feedback and look forward to serving you again. Thank you for choosing us!

November 30, 2023

Dealership Rating
Employee Rating

Fantastic service, Andrew Toyota knows how to take care of their customers. I appreciated the attention to detail and above & beyond customer service. More

by Moriah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 19, 2023

Andrew Toyota responded

Hi Moriah, Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our service at Andrew Toyota. Your feedback is greatly appreciated, and we're pleased that our attention to detail and customer service exceeded your expectations. If you ever have any further comments or if there's anything else we can assist you with, please feel free to let us know.

November 30, 2023

Dealership Rating
Employee Rating

Techs don’t care about customers and won’t notify when vehicle is ready . Dealer discontinued the free car wash and I expect that service when I take my car in. My rating reflects the diminishing service More

by ASALMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Dec 15, 2023

Andrew Toyota responded

Hello Valued Customer, We sincerely apologize for the disappointing experience you've had with our service. Your feedback is crucial to us, and we appreciate you bringing these concerns to our attention. Please contact Allen Good, Service Manager at 414-228-1450 so we can discuss your experience further and work towards improving our service quality. We value your business and hope to have the opportunity to make things right.

November 29, 2023

Dealership Rating
Employee Rating

Second visit, this time for routine maintenance - oil, rotation, and additionally, clean & adjust brakes. Advisor was friendly & helpful plus the technician shared a video walkthrough of the inspection. More

by Jonathan Clemmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 30, 2023

Andrew Toyota responded

Hi Johnathan, Thank you for choosing us for your routine maintenance! We're delighted to hear about your positive experience with our friendly and helpful advisor. The technician sharing a video walkthrough is a great way to keep you informed. If there's anything more we can do for you or if you have any specific comments, please feel free to share.

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