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Mike Pfender
Mike Pfender at Shottenkirk Toyota Weatherford

Mike Pfender

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

Contact Me
5.0
469 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

21 yrs, 11 mos

5.0

469 Reviews

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469 Reviews of Mike Pfender

September 07, 2025

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Employee Rating

Quick and comprehensive service. Mike thoroughly detailed and addressed a minor service issue that had been identified by Toyota and ordered the necessary parts for the job. Thank More

by Audiolarue
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Recommend Dealer
Yes
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Sep 07, 2025

Shottenkirk Toyota Weatherford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Toyota Weatherford. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 25, 2025

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Employee Rating

Service advisors are friendly and easy to talk to. Mike Pfender takes the time to listen and hear your concern and doesn’t give up until it is solved. More

by Snippets723
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Recommend Dealer
Yes
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Aug 25, 2025

Shottenkirk Toyota Weatherford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota Weatherford. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 23, 2025

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Employee Rating

Great service experience, Mike was awesome. Still won’t buy another car from Shottenkirk but have no problem with the service department. More

by atchleyskingraphics
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Recommend Dealer
Yes
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Aug 24, 2025

Shottenkirk Toyota Weatherford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Aug 25, 2025

atchleyskingraphics responded

Service was not an issue, I’ll probably still use them if I need to. It’s the sales department that I don’t like. Mike in service was amazing, top notch communication and excellent people skills.

August 21, 2025

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Mike was awesome. Fast service, he was really respectful, He is a nice guy that does amazing work More

by jlamb4307
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Recommend Dealer
Yes
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Aug 21, 2025

Shottenkirk Toyota Weatherford responded

Thanks for sharing about your experience with Shottenkirk Toyota Weatherford. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 20, 2025

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Mike took exceptional care of me. Great customer service and he had me out of there in 20 minutes More

by iblack
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Recommend Dealer
Yes
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Aug 20, 2025

Shottenkirk Toyota Weatherford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Toyota Weatherford. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 19, 2025

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This dealership works very well with me and my needs. They helped me by keeping me safe and working with my crazy schedule to get my ball joints fixed as well as the heater bypass valve. More

by randipetela
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Recommend Dealer
Yes
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Aug 19, 2025

Shottenkirk Toyota Weatherford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 19, 2025

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The dealership was very clean and my service was fast. I was greeted very quickly and my experience was very good. More

by brelaw817
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Recommend Dealer
Yes
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Aug 19, 2025

Shottenkirk Toyota Weatherford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 18, 2025

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Quick and courteous service. Always honors coupons and fair prices. Mike always explains costs and services thoroughly before billing. Great service as always! More

by Jbcurlis
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 19, 2025

Shottenkirk Toyota Weatherford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 16, 2025

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Employee Rating

Once again Mike and the Shottenkirk Toyota team did right by me by making sure to work with me and my financial as well as automotive needs. Booked a regular oil change but he had my car inspected and was ab More

by randipetela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2025

Shottenkirk Toyota Weatherford responded

Thank you for choosing Shottenkirk Toyota Weatherford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 15, 2025

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Employee Rating

They do a good job treating their customers right. . Never used to be like that. More

by OutdoorLifer
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Workmanship
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Recommend Dealer
Yes
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Aug 15, 2025

Shottenkirk Toyota Weatherford responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

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