Mike O'Connell
Mike O'Connell at Arlington Heights Buick GMC

Mike O'Connell | Page 24

Business Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

4.9
1,437 Reviews
4.9

1,437 Reviews

Write a Review

Dealership Experience

12 yrs, 3 mos

Industry Experience

34 yrs, 4 mos

1437 Reviews of Mike O'Connell

August 09, 2023

Dealership Rating
Employee Rating

I have been buying cars with Steve Ursin since the 90’s. Always honest and great customer service. More

by JOAN.PETERKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr , Steve Ursin

Aug 11, 2023

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Steve! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

August 06, 2023

Dealership Rating
Employee Rating

Staff was courteous and helpful. Cesar, especially, went out of his way to be supportive of the process. If you are looking for a car, give him a chance to earn your business. More

by dan_gavin22
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Aug 08, 2023

Arlington Heights Buick GMC responded

Thank you so much for leaving this awesome review of our dealership. Cesar truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Arlington Heights Buick GMC Team

July 28, 2023

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Employee Rating

Very goo, efficient and effective. None wait which is amazing how fast the proceed went to make business and buy a car More

by conniefranco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Jul 31, 2023

Arlington Heights Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

July 24, 2023

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Un experiencia muy agradable un excelente trato desde el momento en que llegas, un lugar muy recomendable More

by perlaocegueda0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez , Samantha Edwards, Ben Shenk

Jul 26, 2023

Arlington Heights Buick GMC responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sinceramente, The Arlington Heights Buick GMC Team

July 24, 2023

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Employee Rating

Eliot and Victor were CLASS. I visited many dealerships in the area while on my journey to find this car. The guys here were easily the most knowledgeable of all the dealers I vi More

by johnnyanastopoulos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2023

Arlington Heights Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Eliot's and Victor's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

July 22, 2023

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Traded up to a new Buick Enclave Avenir, very good experience. It was very quick and easy. More

by billybob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Lahey

Jul 24, 2023

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

July 20, 2023

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Employee Rating

The sale was fast and smooth. Drove the car home the same day. The dealership staff was friendly. More

by jjr226@comcast.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Lahey

Jul 21, 2023

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

July 17, 2023

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This was an unbelievably pleasant experience. Joel Gallardo was fantastic. Throughout the test drive, questions, negotiation, and delivery he was professional and respectful. I would not hesitat More

by BK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel E. Gallardo

Jul 18, 2023

Arlington Heights Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Joel's and Mike's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

July 17, 2023

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Employee Rating

Friendly, trustworthy staff who made my online purchase from 3 states away pleasant and worry free. More

by APRIL.MATHISON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Audino , Joel E. Gallardo

Jul 18, 2023

Arlington Heights Buick GMC responded

We love hearing about customers that have a terrific experience at Arlington Heights Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Arlington Heights Buick GMC Team

July 14, 2023

Dealership Rating
Employee Rating

We enjoyed working with Cesar. We have already told other people to see homes when they are ready for their next vehicle purchase. More

by ponchopowered455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Jul 17, 2023

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

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