Mike O'Connell
Mike O'Connell at Arlington Heights Buick GMC

Mike O'Connell | Page 23

Business Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

4.9
1,437 Reviews
4.9

1,437 Reviews

Write a Review

Dealership Experience

12 yrs, 3 mos

Industry Experience

34 yrs, 4 mos

1437 Reviews of Mike O'Connell

September 23, 2023

Dealership Rating
Employee Rating

Made a deal work and was willing to accommodate me. everyone was very nice and it didn't take all day. More

by JESS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez , Samantha Edwards, Amin

Sep 25, 2023

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience, Jess! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

September 22, 2023

Dealership Rating
Employee Rating

Chris and his team met my expectations and more. Pricing, knowledge, and the old saying that the client is always right. They made me comfortable while getting me what I wanted. When Chris was not a More

by Abano1176
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Lahey, Kristal Borges

Sep 25, 2023

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Buick GMC Team

September 13, 2023

Dealership Rating
Employee Rating

Everything was made easy. Nothing was pushy. Robert was excellent from start to finish. Went above and beyond and made it feel like I was buying a car from a good friend. More

by aclausen25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Baturin

Sep 14, 2023

Arlington Heights Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Arlington Heights Buick GMC Team

September 11, 2023

Dealership Rating
Employee Rating

My family has been coming to this dealership for many years. We keep coming back because Eliot Pergricht has always taken such good care of us. Both me and my husband have gotten our cars from him, as we More

by luiza.goodman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliot Pergricht

Sep 13, 2023

Arlington Heights Buick GMC responded

Luiza, thank you for your loyalty to our dealership and for taking the time to write this review. Elliot’s sales excellence is always consistent, and we're glad your family's experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Arlington Heights Buick GMC Team

August 31, 2023

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Employee Rating

The dealership was fine and not unlike most dealerships, Joel and mike are really what made the experience smooth and special More

by zach.hooker78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel E. Gallardo

Aug 31, 2023

Arlington Heights Buick GMC responded

We love hearing about customers that have a terrific experience at Arlington Heights Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Arlington Heights Buick GMC Team

August 26, 2023

Dealership Rating
Employee Rating

Chris was fantastic. Great communication, very responsive. He made everything super easy throughout the entire process. More

by Britt Nolan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Lahey

Aug 29, 2023

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

August 25, 2023

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Employee Rating

Victor was very helpful along the entire process of buying my car from the dealership. More

by finley636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Melendez, Kristal Borges

Aug 28, 2023

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Victor! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

August 22, 2023

Dealership Rating
Employee Rating

Everyone was extremely timely in providing responsive, almost as if we were in direct chat, whenever I posed questions. Joel went over and above to capture pictures and videos as I requested to help me More

by grandoak01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel E. Gallardo

Aug 24, 2023

Arlington Heights Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Arlington Heights Buick GMC Team

August 15, 2023

Dealership Rating
Employee Rating

Great service. Waiting room good too. I feel confident in the work performed. Great job More

by magmcelyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Mike Baker, Kristal Borges, Amy Petersen, Chris Parisi , Samantha Edwards, Dean Fay, Brian Poteracki

Aug 16, 2023

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 14, 2023

Dealership Rating
Employee Rating

Good selection of cars and helpful sales people. I appreciated being able to try out several different cars before purchasing one. More

by tom_egger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Baturin , Joel E. Gallardo

Aug 14, 2023

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

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