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Mike Nazzaro
Mike Nazzaro
Service Advisor
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
30 Reviews
I'm Mike, I have been in Rochester my whole life. Selling cars and servicing them for over 20 years. I love my job and working with the public. I strive to be the best i can be and i make connections with community members, businesses, friends and families. Please leave me some Great feedback.
Read moreDealership Experience
5 yrs
Industry Experience
18 yrs
Languages Spoken
English
30 Reviews
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30 Reviews of Mike Nazzaro
June 10, 2025
Good customer skills in get the job done would recommend a friend to come there also a friend to come there also More
by tmb4278
Verified CustomerOther Employees Tagged: Gary Alger
June 09, 2025
Great communication and fast turn around. Staff was very attentive to accommodate my hectic schedule Staff was very attentive to accommodate my hectic schedule More
by tylermarshall04
Other Employees Tagged: Gary Alger , Jordi
May 23, 2025
Employees are always personable and qualified. Cortese takes care of any problems promptly and efficiently. Cortese takes care of any problems promptly and efficiently. More
by maxcystwo
Other Employees Tagged: Gary Alger
May 15, 2025
Excellent customer service, beautiful showroom. I will definitely be recommending to friends and family. The parts department has amazing employees. I will definitely be recommending to friends and family. The parts department has amazing employees. More
by ronejr
Other Employees Tagged: Gary Alger
May 14, 2025
This is the worst service I have ever received from any dealer in Rochester, NY. I brought my Jeep Wrangler in with the check engine light on and the oil light on. They called me after 3 days and told me t dealer in Rochester, NY. I brought my Jeep Wrangler in with the check engine light on and the oil light on. They called me after 3 days and told me they found the problem and that it would cost $1,800 to fix it. When I checked the value of all the parts on a website, all it cost was only $250. But I said, "Okay, if my Jeep is fine, I'll pay the $1,800 without any problem." When the day came to pick up my Jeep, they called me back and told me that the check engine light came back on and that I had to check again to see what the problem was. 2 weeks went by, and I had to call to check the status of my Jeep. They told me that another mechanic had to check the Jeep and found the problem, and that it would be an additional $3,500 on top of the $1,800 I had already owed. so now it would be $5,300 for the total to fix my jeep but that he trusted the mechanic a lot and that he was confident he would solve the problem. A week later I called again and told him that it had been 6 weeks and that it was enough time to have my jeep fixed. On Friday, May 2, they called me and told me that it was ready but that on Monday the manager had to drive the jeep at least 40 miles to be sure that everything was ok. They called me on Tuesday, May 6, that the jeep was ready and that the grand total was $5,354 but that they had given me a $300 discount. I went to pick up my jeep on May 7 and drove about 45 miles in Rochester to enjoy my jeep. Suddenly the check engine started again. When I realize it, they never drove the jeep to be sure it didn't have any problems. I called to tell them about the situation, and they told me I had to take it back and see what the problem was. If they can't fix it in 6 weeks, how do they expect me to take it back and keep charging me? The Jeep had 113,310 miles and when I looked it up it had 113,315. They drove the Jeep for only 5 miles. If you want to fix your car, I do not recommend this dealer at all. Stay away from them at all costs. More
by Frank Ruiz
May 01, 2025
Everyone is pleasant and professional, and work is always completed per plan. Appreciate the loaner too. completed per plan. Appreciate the loaner too. More
by cgeller
Other Employees Tagged: Gary Alger , Jordy
April 29, 2025
Everything was great from start to finish. I would totally recommend coming back here to all my friends and family. I would totally recommend coming back here to all my friends and family. More
by hwfspazz
Other Employees Tagged: Dan Obrien, Chris Dunkleberger, Gary Alger, Steve Berardi, Kevin McGinnity
April 26, 2025
Very professional, courteous and fast service. The car rental was a brand new model like the one that I have. I would recommend this dealership! The car rental was a brand new model like the one that I have. I would recommend this dealership! More
by trenetteloyd
Other Employees Tagged: Gary Alger
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