Mike Loucks
Mike Loucks at Fred Martin Superstore
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Mike Loucks | Page 2

Service Advisor

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.8
77 Reviews
4.8

77 Reviews

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77 Reviews of Mike Loucks

January 24, 2024

Dealership Rating
Employee Rating

Called and was able to get my car in for service, without hesitation. Nice service manager. More

by Chrysler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for the kind words and for choosing our team! We hope to make your next experience even better!

January 02, 2024

Dealership Rating
Employee Rating

Very efficient and friendly. When your car is service, they are accurate on how long it will take. More

by bacaruso1186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, William Monroe

Jan 02, 2024

bacaruso1186 responded

Thanks for the quick friendly service!

December 26, 2023

Dealership Rating
Employee Rating

I always get great service in a quick time frame. Every one is very courteous More

by jekyll408
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, William Monroe

Dec 27, 2023

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind, 5-star review and for your business! We look forward to your next visit!

December 07, 2023

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Employee Rating

They have always been GREAT and very professional. Would not use anyone but the Fred Martin crew Thank you all More

by Nick
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, William Monroe , John Bruss, Ryan

Dec 08, 2023

Fred Martin Superstore responded

Thank you for choosing our team and for leaving us 5-stars, Nick! We look forward to seeing you again!

December 07, 2023

Dealership Rating
Employee Rating

The service was great and their personnel did a great job of keeping me informed as to the progress of my service. More

by cromco.group
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, William Monroe

Dec 08, 2023

Fred Martin Superstore responded

Thank you so much for your kind words about our service team and for choosing our shop. Your business means a lot to us and we're grateful to hear we were able to take care of you. Thank you again and we look forward to your next visit!

December 01, 2023

Dealership Rating
Employee Rating

Very helpful with inspection and information on needed repairs. Everything done and very pleased with results. Was very friendly and helpful with other issues not related to repairs. More

by Stevesum1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Fred Martin Superstore responded

We're happy to hear our service team was able to take care of your vehicle. Thank you for choosing us and for leaving us 5-stars! We look forward to your next visit!

November 21, 2023

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Employee Rating

Mike and service technician did a great job of advising me on a significant engine repair. We plan on keeping the vehicle for a few more years so some additional preventative work was done. Though not a ch More

by BATTY.KEVIN@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Fred Martin Superstore responded

We're glad to hear that Mike and our team were able to get your vehicle fixed up and back on the road! If anything else comes up, please reach out and let us know. Thank you so much for choosing our team!

November 20, 2023

Dealership Rating
Employee Rating

Great service, fast and easy to schedule service for our vehicles. Very knowledgeable employees at this location. More

by ronkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, William Monroe

Nov 21, 2023

Fred Martin Superstore responded

Thank you for the kind words and for choosing our dealership! We appreciate your business and look forward to seeing you again!

November 11, 2023

Dealership Rating
Employee Rating

Fast and very friendly, would recommend to my family and friends service quality 100 % about and beyond More

by Dreed48024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Fred Martin Superstore responded

We're happy to hear our service team could impress! Thank you for your kind words and for your business!

November 10, 2023

Dealership Rating
Employee Rating

I've had very quick courteous service. And all of the staff has been helpful. More

by augustschreiber
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Fred Martin Superstore responded

We're glad to hear our team could provide a great experience! Thank you for your business and for leaving us 5-stars! We look forward to seeing you again!

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