Mike Leidner
Mike Leidner at Dick Genthe Chevrolet

Mike Leidner

Service Advisor

Dick Genthe Chevrolet

15600 Eureka Rd.
Southgate, MI 48195

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3.6
26 Reviews
3.6

26 Reviews

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26 Reviews of Mike Leidner

May 04, 2025

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Employee Rating

Overall,very pleased with extra effort to get my new truck correctly ordered and delivered. The process after I ordered truck from factory was flawed apparently by GM apparently because order was altere More

by ARROWLINE7
Sales Price Transparency
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Recommend Dealer
Yes

April 18, 2025

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Staff was friendly and knowledgeable. Made my service easy and fast with concise explanation of service! More

by Petop2112
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Recommend Dealer
Yes

Other Employees Tagged: Ron Zaborowski

March 16, 2025

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I bought a new car here and the best GM extended warranty they offered. I had them repair an issue that is covered by the manufacturer warranty, after a week of diagnosis and me without a car. They did not g More

by RachelleN
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Recommend Dealer
No

November 13, 2024

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Friendly fast service. Liked the photos of the tire puncture as well as the repair. More

by Motowski.denise884
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Recommend Dealer
Yes

June 13, 2024

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Everything is good, but the used cars need more cleaning and attention about detailing used autos. My Malibu had a broken glove compartment. More

by Auburnred1
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Recommend Dealer
Yes

October 11, 2023

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Jessica and Dick Genthe were absolutely amazing when we had to turn in our lease vehicles and lease two new vehicles. The pandemic caused major supply issues and Dick Genthe only had a handful of vehicles More

by mbtarr
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Trade-in Experience
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Recommend Dealer
Yes

September 27, 2023

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-When dropping the vehicle off, the service department was given a very detailed description of: “When accelerating the vehicle, at 40 to 44 MPH the steering wheel would wobble and a shaking movement coul More

by liz.17485
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Recommend Dealer
No

Other Employees Tagged: Ron Zaborowski

Sep 29, 2023

Dick Genthe Chevrolet responded

Ms. Smith- Thank you for sharing the emails back and forth with me regarding the situation, and I am sorry you decided to decline the offer I put forward to help remedy some of the situation. I thought it would be helpful to say what information was shared following my investigation of your review, the documentation you provided, and my internal research. I will do my best to detail my findings in this response as I did in our emails. Before doing so, I hope you accept my apologies for falling short of providing a positive service experience. Tire Replacement: The first place we start exploring a vibration while dri...

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January 13, 2022

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Duane is the man! I am a very difficult person to deal with, I know what I want and I rarely budge. He always satisfies my wants and does it in a very professional manner. He has a life long customer and More

by Leann R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Raines, Duane Hess

December 15, 2021

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I needed to have a recall issue fixed. It was the replacement of the battery my Chevy Bolt. It was a long process going through GM setting up the details of the replacement. Dick Genthe had my vehicl More

by Sparky 58
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Chris

October 01, 2020

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Employee Rating

First time here, now the only place I will go! They really listen. Got the run around from a third party warranty company. Mike and his wonderful crew member Brandon BOTH called them and wore them down More

by JodyF
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brandon, Randy

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