Mike Lau
Mike Lau at Elk Grove Toyota

Mike Lau

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Mike Lau

November 18, 2025

Dealership Rating
Employee Rating

The advisor was nice. Thank you Elk Grove Toyota for the fast and good services. More

by Haaaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our Advisor and our services. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

October 10, 2025

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Employee Rating

Service person was excellent. Very personable, straight forward, and to the point. I was happy More

by Daammyankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Elk Grove Toyota responded

Hello, Thank you for your kind review. I am glad to hear you received an excellent service. We are thankful to have you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 22, 2025

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Employee Rating

They provided great service. Mike was attentive and had great communication. I will definitely be coming back. More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Elk Grove Toyota responded

Hello Javier, It is pleasing to hear that Mike was attentive and had great communication during your visit. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 04, 2025

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Employee Rating

Mike has excellent customer service skills and is a very honest and trustworthy person. He always goes over and beyond his call of duty…. And is very knowledgeable and thorough …. Making sure the customer More

by Dabboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Elk Grove Toyota responded

Hello, Thank you for your review on Mike. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 04, 2025

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Employee Rating

Service writer Mike was great. Fully explained everything regarding my repair. Will use Elk Toyota again! More

by Dr2429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Elk Grove Toyota responded

Hello, I am happy to hear Mike explained all the repairs to you during your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 07, 2025

Dealership Rating
Employee Rating

Always Professional knowledgeable friendly courteous trustworthy reliable timely efficient always a joy to work with and see Mike my service advisor More

by Pegzriding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Reynoso

Aug 12, 2025

Elk Grove Toyota responded

Hello, Thank you for your awesome review. I am glad to hear Mike is helpful during your visits. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 30, 2025

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Employee Rating

Team did a great job assisting me with the process and helping me with my issue. More

by Vanglinda09
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Elk Grove Toyota responded

Hello, Thank you for your amazing review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 02, 2025

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Employee Rating

This Toyota dealership is not comprised of scam artist, dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest More

by William.gainess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Elk Grove Toyota responded

Hello William, Thank you for your kind words about our dealership and staff. I am happy to hear you feel comfortable and satisfied when visiting us. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

March 27, 2025

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Employee Rating

Tires replaced, alignment, and oil /filter change all within a few hours! Excellent customer service! More

by kenpatten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Elk Grove Toyota responded

Hello, Thank you for your review on our Service staff. We are thankful to have you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 20, 2025

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Employee Rating

Fast and efficient service . Close to my location and excellent customer service. Good price overall More

by Ndy1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review and rate many of our Service staff. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

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