Mike Haverl
Mike Haverl at Napoli Kia
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Mike Haverl | Page 3

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.6
536 Reviews
4.6

536 Reviews

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536 Reviews of Mike Haverl

December 09, 2023

Dealership Rating
Employee Rating

Everyone I encountered at Napoli kia was more than eager to assist me with my automotive needs, from purchase to service. There was no pressure to sell me a vehicle I wasn't interested in. Selection was More

by scootersplusct
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Napoli Kia responded

We're delighted to know you had a great experience at Napoli Kia! It's wonderful that Alex and the team were able to assist with your automotive needs without any pressure. Enjoy cruising in your new Kia Soul!

November 29, 2023

Dealership Rating
Employee Rating

I like so much the people is very nice in the attention the service is very good More

by Luz klinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Nov 30, 2023

Napoli Kia responded

Thank you, Luz, for stopping by to leave Napoli Kia a wonderful review!

November 25, 2023

Dealership Rating
Employee Rating

I feel like I was taken advantage of as a woman because may car payment of triple the payment I had before with my last car plus i trade my car in. More

by Myersnaomi
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

Nov 28, 2023

Napoli Kia responded

Myersnaomi, we're sorry to feel this way about your experience at Napoli Kia. We aim for transparency in all our dealings and would like the opportunity to address any concerns you may have. Please don't hesitate to reach out so we can work towards a resolution. Thank you, Salvatore Liuzzo - General Sales Manager - 203-787-5850

November 23, 2023

Dealership Rating
Employee Rating

They were very fast and efficient on my oil change. Will be back for my next service! More

by Sandra_m_canfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Nov 24, 2023

Napoli Kia responded

Hi Sandra! Thank you so much for your kind words! We're delighted to hear that you were pleased with our fast and efficient oil change service. We appreciate your trust in us and look forward to welcoming you back for your next service at Napoli Kia!

November 15, 2023

Dealership Rating
Employee Rating

They are very friendly and professional! Great experience and minimal wait time. They checked the tire alignment as well More

by sadiasumra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Nov 16, 2023

Napoli Kia responded

We're glad to know you had a great experience with our friendly and professional team at Napoli Kia! We always aim for minimal wait times while ensuring your vehicle is in top shape. Thanks for the review!

November 14, 2023

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Employee Rating

Very friendly staff! Waiting time very good nd clean customer area. Very good experience would go back for service again More

by samantha.keefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Nov 15, 2023

Napoli Kia responded

Samantha, we're delighted to know you had a positive experience at Napoli Kia! We look forward to seeing you again for your next service visit. Safe travels until then!

November 10, 2023

Dealership Rating
Employee Rating

As always exceptional services provided. Wouldn’t go any other place! Thank you for your service. More

by MONIKAJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Nov 13, 2023

Napoli Kia responded

We're honored to receive your support, Monika! Take care and we'll see you next time here at Napoli Kia!

November 09, 2023

Dealership Rating
Employee Rating

What I came in there for was not fixed. This isn’t the first time this has happened. I keep having trouble with the service department. After you but your car, they stop caring. More

by guhnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 10, 2023

Napoli Kia responded

I'm sorry to read about your experiences with our service department. We aim for complete customer satisfaction so it's disappointing to hear we've missed the mark. I'd like to personally look into this issue and see how we can make things right for you, so please reach out at your earliest convenience. Thank you, Reuben Burgos - Service Director - 203-787-5850

November 09, 2023

Dealership Rating
Employee Rating

You guy have the best Service that I know of and a That is reasonable More

by donnewyork25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Nov 10, 2023

Napoli Kia responded

We really appreciate you taking the time to leave Napoli Kia this awesome review, thank you!

November 05, 2023

Dealership Rating
Employee Rating

The Service crew at Napoli Kia are very professional, very proficient and very polite. Not only did they do a very thorough job repairing my vehicle, but they even took the time to wash and detail it aft More

by ren_melvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Nov 06, 2023

Napoli Kia responded

Hi Ren! We're delighted to know that our service crew at Napoli Kia met your expectations! It's great to see you appreciated the extra touch of having your vehicle washed and detailed. Thanks for sharing this positive feedback with us!

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