Mike Harlow | Page 2

INFINITI of Clarendon Hills responded

Dear Maceo, Thank you for your kind words and taking the time to share your outstanding experience with us. We are delighted to hear that Lisa Krop from our Clarendon Hills dealership provided you with exceptional customer service during your car purchasing journey. Lisa's dedication to ensuring a positive and personalized experience for our customers is truly commendable, and we are thrilled to know that her assistance influenced your decision to choose the QX60 over another vehicle. We are confident that you will thoroughly enjoy your new Sensory trimmed QX60. Your heartfelt gratitude and recommendation mean a lot to us, and we truly appreciate your trust in our dealership. If you ever have any questions or need further assistance, please don't hesitate to reach out. We are here to ensure your ownership experience is as exceptional as your purchasing experience. Once again, thank you for choosing Infiniti of Clarendon Hills, and we wish you many enjoyable miles in your new vehicle. Sincerely, The Infiniti of Clarendon Hills Team

INFINITI of Clarendon Hills responded

Dear Hickeyd1021, Thank you so much for sharing your fantastic 5-star experience at Infiniti of Clarendon Hills! We're thrilled to hear that Bill, along with our team, provided you with top-notch service throughout your car-buying journey. Making your daughter happy with her new car is always a rewarding moment for us. Your recommendation means a lot to us, and we truly appreciate it. If there's anything else we can assist you with or if you have any questions in the future, don't hesitate to reach out. We look forward to serving you again! Best regards, Infiniti/Clarendon Hills

INFINITI of Clarendon Hills responded

Dear wjwatson, Thank you for leaving us a glowing review! We're thrilled to know that your recent experience with Mike Harlow, our Service consultant, was fantastic and helpful. Delivering top-notch customer service and expert assistance is what we strive for, and it's gratifying to receive such positive feedback. Your recommendation means the world to us, and we'll be sure to pass on your kind words to Mike. If you ever have any more questions or need further support, don't hesitate to reach out. We're here to assist you whenever you need us. Thank you for choosing Infiniti/Clarendon Hills for your service needs. We look forward to serving you again in the future. Best regards, Infiniti/Clarendon Hills

INFINITI of Clarendon Hills responded

Dear dgrana, Thank you for your loyalty and for choosing Infiniti/Clarendon Hills once again! We are thrilled to have you back as part of our automotive family and we truly appreciate your continued trust in us for your vehicle needs. It's an honor to know that our attention to your needs and the friendliness of our staff have played a significant role in your decision to return to us. Providing exceptional service and building strong relationships with our customers are always our top priorities. We will make sure to pass along your kind words to Bill, Joe, Mike, Joe, Jacob, and the entire team. Your positive feedback serves as great motivation for us to keep delivering outstanding experiences to all our valued customers. If there's anything you need or if you have any questions about your new Infiniti, please don't hesitate to reach out. We're here to assist you at any time. Thank you for being a part of our Infiniti/Clarendon Hills family once again. We look forward to serving you for many more years to come! Best regards, Infiniti/Clarendon Hills

INFINITI of Clarendon Hills responded

Dear JakeG, We are thrilled to receive your positive review and appreciate your kind words about our dealership. Thank you for choosing Infiniti/Clarendon Hills for your automotive needs. Our team takes pride in providing exceptional service, and we're delighted to know that you had a great experience with us. Mike Harlow, in particular, is dedicated to ensuring our customers' satisfaction, and we're glad he could assist you during your service visit. Your recommendation means a lot to us, and we promise to continue delivering top-notch service to all our valued customers like you. Should you need anything else or have any questions in the future, please don't hesitate to reach out. It was a pleasure serving you, and we look forward to welcoming you back to our dealership. Best regards, Infiniti/Clarendon Hills

INFINITI of Clarendon Hills responded

Thank you, mamabear20, for sharing your wonderful experience at our dealership! We apologize for the confusion regarding our service hours, but we're thrilled that you were greeted by the owner and treated like family. We appreciate your kind words about Bill Mullarkey, and we're glad that he made a lasting impression on you. Our team, including Peter Korallus, Joe Belmonte, Mike Harlow, Joe Fruzyna, Tony Bonifazi, Jacob Lubinski, Sam Shahin, and Porter Max, is dedicated to providing exceptional customer service. We hope you had a memorable Memorial Day, and we look forward to assisting you with your future car purchase. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for recommending our dealership!

INFINITI of Clarendon Hills responded

Thank you, City Slicker, for your amazing review! We're thrilled to hear that Bill and our team provided you with a wonderful experience. We pride ourselves on having talented and dedicated sales professionals who go above and beyond for our customers. We appreciate the honorable mentions for Fuzz, Joe B, Andreas, Peter K, and Udo. Your dream come true is our ultimate goal, and we're delighted that we could make that happen for you. Thank you for recommending our dealership, and if you ever need any further assistance, please don't hesitate to reach out.

INFINITI of Clarendon Hills responded

Thank you, mbingham128, for your fantastic review! We're thrilled to hear that Jeff, Bauti, and Bailey provided you with a truly exciting car-buying experience. Our team is dedicated to delivering exceptional service and making the process enjoyable for our customers. We appreciate your kind words and look forward to serving you again in the future.

INFINITI of Clarendon Hills responded

Thank you so much for your enthusiastic review, Marlakramer73! We're thrilled to hear that you had a fantastic experience at Infiniti of Clarendon Hills and that our team, especially Bill Mullarkey, provided you with excellent service. We appreciate your kind words and look forward to serving you again in the future!

INFINITI of Clarendon Hills responded

Dear Gabrielle, Thank you so much for sharing your experience with us. We are thrilled to hear that Lisa, Andreas, and Joe provided you with excellent service and made your car-buying experience a positive one. It is our goal to break the stigma of traditional car salesmen and provide our clients with personalized and attentive service. We appreciate your kind words and hope to continue providing exceptional service to you and all of our clients. Thank you for choosing Infiniti of Clarendon Hills.