Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
17 yrs, 2 mos
Industry Experience
20 yrs, 3 mos
Languages Spoken
English
264 Reviews
Write a Review264 Reviews of Mike Ferrett
May 05, 2024
Great communication! All staff very personable! We loved working with Mike! He answered all of our questions immediately! It was great meeting him and buying from him! We All staff very personable! We loved working with Mike! He answered all of our questions immediately! It was great meeting him and buying from him! We LOVE our new (well used) Jeep Wrangler! Now there are TWO in the family! We are satisfied customers indeed! We drove from Buffalo to Cleveland to make our purchase too! More
April 30, 2024
I recently had the pleasure of interacting with Mike and he caught my attention by sending me a video text. From the moment I stepped into the store I was greeted with a warm smile. One thing that truly set he caught my attention by sending me a video text. From the moment I stepped into the store I was greeted with a warm smile. One thing that truly set Mike apart was his extensive knowledge of the car I was purchasing. Justin was great by providing me more information on services that was available for me to purchase. He offered helpful tips to maximize my benefits that was available for me. This facility set the bar high for what it means to provide outstanding services and I recommend everyone to purchase from this dealership and Mike. More
Other Employees Tagged: Justin Schneider
February 13, 2024
I've bought 7 vehicles from Metro before, I had a issue with my passenger wiper blade not wiping correctly you would think I was trying to get a new car. The service person Mike said it's wearable item a with my passenger wiper blade not wiping correctly you would think I was trying to get a new car. The service person Mike said it's wearable item and not covered under warranty. That's good but I had the truck for lees than a month and about 1200 miles. I had to find the Service Manager to get it replaced, Just less than a $10 dollar part. how do you know if it's bad if you don't us it right away. He finally had it repaired. More
Other Employees Tagged: Yacek Nazarczuk, Mike Hana, Dawn Bell
November 22, 2023
Very good experience. No pressure. Answered all my questions, concerns. A1 group. Excellent facility also. No pressure. Answered all my questions, concerns. A1 group. Excellent facility also. More
Other Employees Tagged: Barry Greenfield, Steve Reider , New employee from. Sims Buick. We did the loan papers.
November 19, 2023
Best dealership in Ohio I’ll never buy and car anywhere else! Love it there else! Love it there More
Other Employees Tagged: Aaron Andrews, Chad Higgins, Ryan Schneider, Terry Jelleson
November 17, 2023
They were very helpful and nice. I was able to purchase my car and do the paperwork quick and easy. I was able to purchase my car and do the paperwork quick and easy. More
Other Employees Tagged: Aaron Andrews
November 15, 2023
Friendly sales people. Helpful staff. Knowledgeable product specialists. I have and will continue to recommend this dealership. I'm thankful to be able to purchase another Helpful staff. Knowledgeable product specialists. I have and will continue to recommend this dealership. I'm thankful to be able to purchase another car from here. More
Other Employees Tagged: Chad Higgins, Ken Konopka