Mike Baack | Page 9
General Sales Manager
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
93 Reviews
Write a Review93 Reviews of Mike Baack
October 02, 2018
Bought new Tuscon We traded our 2015 Hyundai Elantra GT for a new Tuscon. Great buy Although after trading our Elantra in we went out to the car to clean it out a We traded our 2015 Hyundai Elantra GT for a new Tuscon. Great buy Although after trading our Elantra in we went out to the car to clean it out and our Garage remote was gone. Go figure that one out. We searched high and low to no avail. Now will have to buy a new one. Funny thing we never got a call back on what happened to the 150.00 remote. It was frustrating that someone in the dealership would take the remote and did contact us. Hopefully someone reads this and finds the remote. My quess it will get sweeper under the rug and forgotten More
Other Employees Tagged: Brian Reinstra , Alex Birch
September 22, 2018
Not exactly a luxury experience Chose the valet service for my first maintenance on my new Genesis My car was returned dirty The service was fine but I expected more from a luxury Chose the valet service for my first maintenance on my new Genesis My car was returned dirty The service was fine but I expected more from a luxury car dealer The luther Honda dealer always washes my cars after service More
Other Employees Tagged: Alex Irlin
March 29, 2018
Sweet Pea our Santa Fe We traded two vehicles that we loved to move to being a one car family. This was a decision several months in the making. Jay made the experience wort We traded two vehicles that we loved to move to being a one car family. This was a decision several months in the making. Jay made the experience worthwhile and we are very happy with our new Santa Fe More
Other Employees Tagged: Jay Sanders, Jamie Tresidder, Luke in finance
March 26, 2018
Great custemer experince. I went in to test drive a few different vehicles. Neither fit my needs. Kassia recommend another vehicle that I fell in love with and ended up buying I went in to test drive a few different vehicles. Neither fit my needs. Kassia recommend another vehicle that I fell in love with and ended up buying it the next day without checking the same vehicle elsewhere. I was comfortable with the quality of service and understanding of my needs. More
Other Employees Tagged: Kassia Olejnicak
February 11, 2018
I explained my needs & Lee provided perfect vehicle for me! I called ahead of time explaining I was going to be in the area. Explained to Lee what I needed and wanted in a vehicle. When I arrived he had the p I called ahead of time explaining I was going to be in the area. Explained to Lee what I needed and wanted in a vehicle. When I arrived he had the perfect match for me. The paperwork went quick and smooth. All the staff were very kind and they helped out in different areas of expertise ! It was a fun and fast deal. More
Other Employees Tagged: Drew Doorak, Tony Nicklow, Lee Oldewurtlel, Isaac Peterson
December 31, 2017
Best Customer Service Ever!! Love my new Tucson!! Received the best ever customer service from the entire Bloomington Hyundai Dealership family! Was looking to replace my previously leased car with a Received the best ever customer service from the entire Bloomington Hyundai Dealership family! Was looking to replace my previously leased car with a new one. Luis Duran is an excellent choice for great customer service, knowledge of vehicles and finding the right car. Luis was very thorough in listening to my needs, providing important vehicle information and ultimately finding my new 2017 Tucson. I felt like the most important customer in the showroom! Thank you Luis!!!. I would also like to thank Mike B for coordinating the transition to my new Tucson! I was pleasantly surprised and very pleased to be able to drive home in my new Tucson before Christmas. Thanks to Drew D. for making the financing experience easy and understandable! I would also extend thanks to Jaime and Karlene in the service department. You guys have always exceeded my expectations!! More
Other Employees Tagged: Luis Duran , Drew Doorak, Jaime, Karlene
November 21, 2017
I had a problem with my car and they took care of it. I was feeling vibration in my steering wheel and they took care it. I was allowed to take one of the high Management personnel, Mr. Alex Irlin, for a I was feeling vibration in my steering wheel and they took care it. I was allowed to take one of the high Management personnel, Mr. Alex Irlin, for a test drive to duplicate the vibration I was feeling in the steering wheel, which he felt also. I was really appreciative of the effort that was put into resolving my car issue. Thank you Luther Bloomington Hyundai of Minnesota. More
Other Employees Tagged: Alex Irlin , Chris Hernandez, Joe Hodne
November 13, 2017
Excellent car, informed and friendly salesperson Andy greeted us at the door and right away asked about our requirements. He matched the Genesis cars in the dealership and was very well informed abou Andy greeted us at the door and right away asked about our requirements. He matched the Genesis cars in the dealership and was very well informed about the car. He showed us a lot of the features in the test drive and was able to answer all of our questions. He and his manager were easy to work with and quickly worked out a sale with us. We were out of the dealership the same day with a new car! We are happy with the experience and will recommend it to our friends. Also Hyundai is on to something great with the new Genenis G80! More
Other Employees Tagged: Andy Jones
November 11, 2017
Helpful Chris Hunt and Gary Carlson went out of there way to find the model and color of the Tucson I wanted. When I picked it up it was neutiful. Chris Hunt and Gary Carlson went out of there way to find the model and color of the Tucson I wanted. When I picked it up it was neutiful. More
Other Employees Tagged: Gary Carlson, Drew Doorak, Chris Hunt
November 09, 2017
Quick service, Loaner provided for Warranty work. I had the engine replaced under warranty on my 2011 Sonata. I dropped the car off on a Friday. They provided me a loaner and said it could take 1-2 I had the engine replaced under warranty on my 2011 Sonata. I dropped the car off on a Friday. They provided me a loaner and said it could take 1-2 weeks to get the new engine. The engine came the following Monday. They installed the engine and had the car ready by the end of the day on Tues. That is really fast service for an engine replacement. More
Other Employees Tagged: Chris Hernandez, Carlene

