Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 72

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,355 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,355 Reviews

Write a Review

1355 Reviews of Mike Asatryan

January 19, 2022

Dealership Rating
Employee Rating

Very communicative, efficient, friendly staff that makes sure work is done on time and to a standard befitting a quality dealership More

by whitegluvcustomcreations
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

January 18, 2022

Dealership Rating
Employee Rating

Armen was very helpful and attentive. Making a copy of my paperwork for a fix he was unaware existed. He made it happen. Thanks again! More

by lers79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

January 18, 2022

Dealership Rating
Employee Rating

1st time I'm using this dealership to service my truck. Got the oil change and general inspection, everything went smooth and fast, the price also fair and competitive. More

by EMILAVDIMOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

January 18, 2022

Dealership Rating
Employee Rating

They were open when all others were closed (New Years Eve) and they read my engine codes which no one else was willing to do. Unfortunately they couldn’t service my car until the following week but given More

by ranazarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

January 18, 2022

Dealership Rating
Employee Rating

Service never answers the phone. Even if you leave a message you won’t get a callback. If your car is stuck there for a week or two weeks they won’t provide updates. Make sure to contact Jeep Wave if yo More

by void.bonsais-0m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Josh Alvarado , Alex Klaumenzer

Jan 24, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear there was any confusion around your visit. We know your time is valuable and would like to apologize for any inconvenience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

January 16, 2022

Dealership Rating
Employee Rating

Everyone in the staff is rude. No one wants to help you, they treat you like a hindrance. There is really no need to make an appointment because they’ll treat you so badly for it anyway. Seriously need to w More

by bvandy1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 24, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear there was any confusion around your visit. We know your time is valuable and would like to apologize for any inconvenience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

January 16, 2022

Dealership Rating
Employee Rating

Great service. Fast timing, great communication. Rogelio is a great service advisor. Satisfied with the service More

by slava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rogelio

Jan 30, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

January 16, 2022

Dealership Rating
Employee Rating

I don’t feel like the dealer provided good service. I made a reservation more than a month in advance , confirmed the reservation a week out, only to get to the dealer, and be told that they were not pre More

by terrydupart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Benny

Jan 24, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Terry, We're sorry to hear there was any confusion around your appointment. We know your time is valuable and would like to apologize for any inconvenience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

January 16, 2022

Dealership Rating
Employee Rating

I’ve been without my truck since 11/13… It’s 1/16 with no solution. More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 30, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We know your time is valuable and would like to apologize for any inconvenience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

January 16, 2022

Dealership Rating
Employee Rating

I get def refill and installing step for my jeep. I get very nice and fast service, thank you for it More

by Gozde isik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Josh Alvarado , Juan Del Rio, Shayan Ghelichkani, Omar Hernandez, Alex Klaumenzer, Raed Malaeb, Rene Robles, Julio Rodriguez

Feb 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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