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Mike Asatryan
Mike Asatryan | Page 124
Director Of Fixed Operations
Van Nuys Chrysler Dodge Jeep Ram
6110 Van Nuys Boulevard
Van Nuys, CA 91401
1,354 Reviews
Dealership Experience
7 yrs, 7 mos
Industry Experience
19 yrs, 3 mos
1,354 Reviews
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1354 Reviews of Mike Asatryan
July 29, 2020
Horrible wait time, no care for attending or greeting customers, very disappointed!! I brought both my cars and was asked by two different people to see two other people. Then the person I needed to se customers, very disappointed!! I brought both my cars and was asked by two different people to see two other people. Then the person I needed to see left and didn’t come back knowing I was waiting so I ended up just getting one car serviced even though I had two appointments. When I got a call stating the first car was ready I had to wait an additional 30+min outside before my vehicle was available for me. Very very poor service!!! This is the third and last time this has happened to me. Not coming back. What’s sad is the place wasn’t even busy, four other service employees sitting behind desks doing nothing. More
by Not happy with your customer service.
Verified CustomerOther Employees Tagged: The other employee deals with ram trucks and sits in the middle on the right side.
July 28, 2020
I had great service done very fast the guy told us it would be an hour an 1/2 and it was way quicker than that under 40 mins happy the wait wasn't bad thanks for your service Alex would be an hour an 1/2 and it was way quicker than that under 40 mins happy the wait wasn't bad thanks for your service Alex More
by Martinez_bryan23
Other Employees Tagged: Alex
July 23, 2020
Service was amazing!! Loving my new window. Hector my advisor was so helpful and attentive. Definitely coming back for my regular maintenance and future services. advisor was so helpful and attentive. Definitely coming back for my regular maintenance and future services. More
by Lily Vega
Other Employees Tagged: Hector Herrera
July 21, 2020
I had a bad experience with Toyota I’m Norwalk i was giving up until came to Westbrook Rodrigo one the person who help me get a car he got me into a brand new car my daughter is happy enjoying the vehic giving up until came to Westbrook Rodrigo one the person who help me get a car he got me into a brand new car my daughter is happy enjoying the vehicle I definitely recommend to family and friend or any body looking for a vehicle More
by DRACOITZ
Other Employees Tagged: Rodrigo Mancilla, Nate Saab
July 16, 2020
"Backed Up" "1 1/2 to 2 hours tops" I was told to do the oil change. 4 hours of sitting in the lobby with absolutely awful music blasting was torture. They also "1 1/2 to 2 hours tops" I was told to do the oil change. 4 hours of sitting in the lobby with absolutely awful music blasting was torture. They also did a "check" on various things such as fluids. Got home, went to add washer fluid and saw that the coolant level is below minimum and yet they checked everything off as good, so obviously didn't "check" anything. What a joke. More
by GREVIE
July 16, 2020
From purchase to maintenance all of my visits to Russell Westbrook have been good experiences. I have always been treated as if I matter as a person and felt welcome,. All of the services My truck required Westbrook have been good experiences. I have always been treated as if I matter as a person and felt welcome,. All of the services My truck required and extras I asked for were done in good time and to my satisfaction. The best dealership experiences I have had thanks to a great staff. More
by Rhuntington1
Other Employees Tagged: Armenak Galstyan , Juan Del Rio, Michelle Kandilian
July 12, 2020
Mike was communicated well at first, gave me his cell number. The repair for my car was completed on a Friday but I didn’t learn about that until I called the office to inquire on the following Monday, 3 number. The repair for my car was completed on a Friday but I didn’t learn about that until I called the office to inquire on the following Monday, 3 days later. That was disappointing. More
by perlaljosalfur
July 12, 2020
No one is wearing a mask. No safety precautions. Long wait and unresponsive staff. Car was not washed after service. They advertise a clean and safe environment but is not safe. Wear a mask!!! wait and unresponsive staff. Car was not washed after service. They advertise a clean and safe environment but is not safe. Wear a mask!!! More
by dattellisa
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