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Mike Adams
Mike Adams at Lynn Layton Chevrolet
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Mike Adams | Page 3

Service Writer

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of Mike Adams

April 26, 2024

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Employee Rating

Great service didnt take long at all for my car to be serviced and returned More

by atlascampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Ray, Jeff Vanhoozer, Ben Thrasher, Mike Davis, George Swann, Barry Hampton, Shawn Holmes

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Apr 29, 2024

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Lynn Layton Chevrolet Team

April 24, 2024

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Employee Rating

Everyone was helpful and friendly. I have 2 complaints. I was suppose to receive a phone call when my car was ready for pick up. I dropped it off at 1pm. By 4pm no one called me. I che More

by s_laughmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Holmes

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Apr 26, 2024

Lynn Layton Chevrolet responded

We appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. Sincerely, The Lynn Layton Chevrolet Team

April 23, 2024

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They were quick and efficient. I have 2 dealerships a lot closer to me that I refuse to use due to bad experiences, but I will be bringing my vehicle back here for further services More

by waite_christine2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Davis

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Apr 25, 2024

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Christine. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

April 18, 2024

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Everything was great with the service except the long wait even after having an appointment. More

by PAMBROWN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Davis

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Apr 19, 2024

Lynn Layton Chevrolet responded

Thanks for your great review, Pam. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

April 14, 2024

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Jamie Alridge and the entire staff did an outstanding job in facilitating the trade of my vehicle More

by HPG59
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ben Armstrong, Gary Ray, Jeff Vanhoozer, Ben Thrasher, Mike Davis, George Swann, Paul West, Shawn Holmes, Jamie Aldridge

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Apr 16, 2024

Lynn Layton Chevrolet responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with our staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Lynn Layton Chevrolet Team

April 12, 2024

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Service was fast and courteous. I was somewhat shocked at the total dollar amount on the ticket More

by dave0742work
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Thrasher

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Apr 15, 2024

Lynn Layton Chevrolet responded

Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you. Sincerely, The Lynn Layton Chevrolet Team

April 10, 2024

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Very good service was a very good time to take my vehicle. Will be returning when it’s time More

by myersjack79
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Workmanship
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Recommend Dealer
Yes
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Apr 12, 2024

Lynn Layton Chevrolet responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

April 07, 2024

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Employee Rating

Went to have my truck service truck seat was damaged. Also no service sticker was in window. More

by RICKYBREWINGTON78
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Workmanship
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Recommend Dealer
No
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Apr 09, 2024

Lynn Layton Chevrolet responded

Ricky, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

March 30, 2024

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Employee Rating

Great Service and Communication. Always take care of my truck and my wife's car. Thanks!! More

by dixie.hotrods73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanhoozer, Ben Thrasher, George Swann, Shawn Holmes

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Apr 02, 2024

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

March 23, 2024

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I was taken care of as soon as my Appointment time came up no delay thanks again More

by Ohaggenmaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Ray, Jeff Vanhoozer, Ben Thrasher, Mike Davis, George Swann, Barry Hampton, Shawn Holmes

Helpful
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Mar 26, 2024

Lynn Layton Chevrolet responded

Thanks for your kind words! We appreciate our team here at Lynn Layton Chevrolet and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Lynn Layton Chevrolet Team

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